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SHIFT BREAK! The Right Place for Creativity in the Cafe

We like to use the word "creativity" when describing ideal traits in coffee shop staff. In some ways, this is admirable and very useful, for a lot of…

9 months, 2 weeks ago

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554: Formal Education vs Real World Experience : Which is Better?

What is necessary before opening a cafe? Which is better to prepare you for the challenges and opportunities you will be presented with in your caree…

9 months, 3 weeks ago

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SHIFT BREAK! New Managers: Learning Before Changing

When a new manager is placed in a cafe, they often will try to change a lot of things in a bid to justify their role and/or create what they believe …

9 months, 3 weeks ago

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RoR #37 : Tariffs, Relationships, and Resiliency for Roasters | A Conversation w/ Steve Green of Mill City Roasters

These are challenging times for roasters. With the topics of green prices and tariffs dominating the airwaves and minds of owners, everyone is lookin…

9 months, 3 weeks ago

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553: Career Success, Hospitality, and Cafe Culture w/ Akaash Saini

How we grow in the coffee industry will determine how we lead and how we influence those around us. Our guest today has developed a career that has a…

9 months, 4 weeks ago

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552: Founder Friday w/ Kristen Redfield and Jenna Currier of Goldie's Coffee Roasters in Anchorage, Alaska!

It's Founder Friday! I am very happy to welcome to the show the founders of Goldies Coffee Roasters Kristen Redfield and Jenna Currier!

Kristen Redfi…

10 months ago

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SHIFT BREAK! Should You Remodel or Renew Your Cafe?

If we change anything in the cafe, it will more likely be something related to the optics, branding, or remodeling the physical cafe in order to get …

10 months ago

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SPECIAL! Live from Portland Coffee Fest 2025! w/ Laila Ghambari, Ryan Jie Jaing, Emily Smith, and Sebastián Villamizar

Hey everyone and welcome to another Coffee Fest live series. this time from Portland, OR 2025! We get to talk with four wonderful professionals on a …

10 months ago

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551: Encore: Designing the Guest Experience w/ Doctor Lisa Waxman!

Designing the experience is pretty much all we focus on. From the colors, textures, sounds, layouts - to the drinks themselves, people's experience i…

10 months ago

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SHIFT BREAK! Better Than Bad is Not Good

Your decisions in the business related to hiring, quality, operations etc need to be based on what is actually good for the business and the people y…

10 months, 1 week ago

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