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Episode 13, Part 1 - Aligning Marketing, Sales, and Customer Success with Teresa Allan
In this part 1 of 2 with Teresa Allan, we explore the necessity of integrating marketing, sales and customer success functions to enhance your customer’s experiences and drive growth. Teresa is the M…
Published on 9 months, 2 weeks ago
Episode 12, Part 2 - Driving Business Growth Through Customer-Centric Leadership, with Charlotte Smith
In Part 2, Charlotte Smith shares how her business, Trilogy International, cultivates a customer-focused culture through strategic hiring, hands-on client collaboration, and aligning leadership with …
Published on 9 months, 4 weeks ago
Episode 12, Part 1 - Driving Business Growth Through Customer-Centric Leadership, with Charlotte Smith
In Part 1, Charlotte Smith draws from her 2 decades of experience, and talks about how you can mobilise your leadership team, aligning KPIs with customer-centric goals, and fostering a culture of exp…
Published on 10 months, 2 weeks ago
Episode 11, Part 2 - Fears & Foresight of AI Adoption with Athena Peppes
Athena delves into the ethical challenges surrounding AI adoption, outlining 5 crucial areas for consideration: accountability, bias, data privacy, deep fakes, and job impacts. She emphasises the imp…
Published on 10 months, 4 weeks ago
Episode 11, Part 1 - Fears & Foresight of AI Adoption with Athena Peppes
Futurist and technology trends advisor Athena Peppes discusses the challenges and opportunities of AI adoption in business. She addresses the varying pace of AI integration across industries, emphasi…
Published on 11 months, 2 weeks ago
Episode 10, Part 2 - The Psychology of Sales Success with Chris Hatfield
In this follow-up episode, we continue our conversation with Chris Hatfield, founder of Sales Psyche. Chris breaks down common myths about motivation, explaining why leaders should focus less on moti…
Published on 11 months, 4 weeks ago
Episode 10, Part 1 - The Psychology of Sales Success with Chris Hatfield
In this episode we speak with Chris Hatfield, Founder of Sales Psyche and author of The Subconscious Sale. Chris delves into the power of mindset, the impact of self-talk, and the importance of creat…
Published on 1 year ago
Episode 9 Review - The 5 Principles of Successful Leadership
Matt and Jonny review their 5 leadership principles from lessons learnt from a 20+ year consultancy of over 1,000 clients. These include operational rigor, commercial alignment, and the power of a co…
Published on 1 year ago
Episode 9 - The 5 Principles of Successful Leadership
Jonny and Matt discuss their 5 leadership principles from lessons learnt from a 20+ year consultancy of over 1,000 clients. These include operational rigor, commercial alignment, and the power of a c…
Published on 1 year, 1 month ago
Episode 8 Review - Client-Centric SaaS: How to Scale, with Chris Regester
We review our conversation with Chris Regester, CCO of PlanHat, who shared his story of an early-stage startup transforming into a successful global SaaS business. He shared the importance of identif…
Published on 1 year, 1 month ago