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Episode 38: Egos Are Expensive
Episode 38
Erick and Rich discuss why securing SaaS applications is harder than it ought to be and three techniques MSPs can use to up their cost tracking and m…
1 year, 9 months ago
Episode 37: The Cash Faucet
Episode 37
Erick and Rich discuss why MSPs shouldn’t let generative AI’s recent slide toward Gartner’s Trough of Disillusionment stop them from investing in wha…
1 year, 9 months ago
Episode 36: Cheesecake Factory Channel
Episode 36
Live from CompTIA ChannelCon 2024, Erick and Rich discuss the importance of finding time to research leading-edge technologies like IoT and blockchai…
1 year, 9 months ago
Episode 35: Achieving Media Mastery
Episode 35
Missed CompTIA’s ChannelCon event this year? You’re in luck. Erick and Rich have included the session about building successful relationships with me…
1 year, 9 months ago
Bonus Episode: Si Se Puede!
In this special bonus episode of MSP Chat, sponsored by SuperOps, Rich kicks things off by sharing some alarming findings from the new SuperOps State…
1 year, 9 months ago
Episode 34: PCs are Back!
Episode 34
Erick and Rich discuss the coming “supercycle” of PC sales and three techniques MSPs can use to manage remote employees. Then they’re joined by Elisa…
1 year, 10 months ago
Bonus Episode: Training, Education, and Success
In this special bonus episode of MSP Chat, sponsored by Acronis and its new MSP Academy, Erick and Rich discuss how the XDR solution Acronis recently…
1 year, 10 months ago
Episode 33: Pandora’s Jewel Box
Episode 33
Erick and Rich discuss why MSPs should give outsourcing some of their tech work overseas a second look, and the secrets to preventing project creep a…
1 year, 10 months ago
Episode 32: Bigger Than Kaseya 365
Episode 32
Erick and Rich discuss Pax8’s budding IT management stack and how MSPs can keep pace with evolving customer expectations. Then they’re joined by Kase…
1 year, 10 months ago
Episode 31: PR Is Not What You Think
Episode 32
Break out the fireworks! Erick and Rich are joined by Channel Mastered PR guru Bill Robbins to dispel common misconceptions about public relations an…
1 year, 10 months ago