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Aggregate Metrics Are Dangerous to Your SaaS Health
Aggregate Metrics Are Dangerous to Your SaaS Health

At what stage should SaaS companies start segmenting their metrics? In episode #320, Ben Murray breaks down when and how to segment your SaaS metrics…

6 months, 3 weeks ago

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How Does Net Revenue Retention Impact Your Valuation?
How Does Net Revenue Retention Impact Your Valuation?

Does Net Revenue Retention (NRR) really move your company’s valuation multiple? Absolutely — and the difference can be worth tens of millions of doll…

6 months, 3 weeks ago

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Gaps in Your MRR Schedule Wreak Havoc on Retention
Gaps in Your MRR Schedule Wreak Havoc on Retention

Even small errors in your MRR schedule can have a massive impact on your retention metrics, and in due diligence, that can destroy investor confidenc…

7 months ago

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Great SaaS FP&A Requires These 4 Data Sources
Great SaaS FP&A Requires These 4 Data Sources

To build a world-class FP&A process in a SaaS or AI business, you need more than great dashboards—you need clean, reliable data from the right source…

7 months ago

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Renewal Rate vs. Retention: What SaaS Leaders Must Know
Renewal Rate vs. Retention: What SaaS Leaders Must Know

Is renewal rate just another way of saying retention? Not exactly. In episode #316, Ben Murray breaks down the difference between renewal rate and th…

7 months ago

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Defining AI ARR to Your Board and Investors
Defining AI ARR to Your Board and Investors

Every Board, investor, and potential acquirer is asking the same question: How are AI initiatives driving revenue? In episode #315, Ben Murray shares…

7 months, 2 weeks ago

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Top Financial Metrics Tracked by Usage-based Companies
Top Financial Metrics Tracked by Usage-based Companies

Many usage-based companies like Twilio don’t disclose ARR as their North Star metric. So, what do they track instead to communicate growth and effici…

7 months, 3 weeks ago

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5 Metrics Every SaaS Leader Must Master
5 Metrics Every SaaS Leader Must Master

There are hundreds of SaaS metrics, but which ones truly matter for SaaS leaders who want to scale, raise capital, and maximize company valuation? In…

7 months, 3 weeks ago

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Oracle Stock Jumps Over 30% Based On This One Metric
Oracle Stock Jumps Over 30% Based On This One Metric

Oracle’s stock recently jumped 37% — and the driver wasn’t just revenue growth or earnings per share. The market reacted to one SaaS metric: RPO (Rem…

7 months, 4 weeks ago

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SaaS COGS Explained: Get Gross Profit Right
SaaS COGS Explained: Get Gross Profit Right

Your SaaS COGS (Cost of Goods Sold) is one of the most important foundations in your SaaS P&L — and getting it wrong can distort your gross profit ma…

8 months ago

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