Podcast Episodes

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Should I Code Bonuses to COGS or OpEx?
Should I Code Bonuses to COGS or OpEx?

In episode #80, I address bonus coding and accruals. Accurate coding of employee-related expenses is critical to an accurate SaaS P&L.

- Where should…

2 years, 7 months ago

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When Should I Implement the Rule of 40 Metric?
When Should I Implement the Rule of 40 Metric?

Episode 79 – When Should I Implement the Rule of 40 Metric?

In episode #79, I address the Rule of 40 metric. It’s back in style but many blog posts s…

2 years, 7 months ago

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What’s the Difference Between Tech Support and Customer Success
What’s the Difference Between Tech Support and Customer Success

Episode 78 – What’s the Difference Between Tech Support and Customer Success

In episode #78, I address the blurring of COGS departments in early-stag…

2 years, 7 months ago

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Don’t Record Discounts Separately from Your Subscription Revenue
Don’t Record Discounts Separately from Your Subscription Revenue

In episode #77, I address subscription revenue and discounts. This is a point I really hammer on in my SaaS metrics course. Your MRR schedule must be…

2 years, 7 months ago

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Where Do I Code Platform Fees
Where Do I Code Platform Fees

In episode #76, I address the platform fees. In some cases, SaaS companies build on top of other platforms. An example would be an app on ServiceNow.…

2 years, 7 months ago

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Make Sure You Understand and Define What a Customer Means
Make Sure You Understand and Define What a Customer Means

In episode #75, I address the definition of a customer. What’s your prize? This affects how you track data and can completely skew your metrics if de…

2 years, 7 months ago

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When Do You Need a Fractional CFO?
When Do You Need a Fractional CFO?

In episode #74, I address the world of fractional help. I’ll focus on the CFO but also share other fractional roles that I see in SaaS companies with…

2 years, 7 months ago

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Your CPA and Bookkeeper Need to Break Up
Your CPA and Bookkeeper Need to Break Up

Episode 73 – Your CPA and Bookkeeper Need to Break Up

In episode #73, I address how your early-stage accounting team transitions. I see this over and…

2 years, 7 months ago

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How to Run Retention Analysis When You Have Two Revenue Streams
How to Run Retention Analysis When You Have Two Revenue Streams

Episode 72 – How to Run Retention Analysis When You Have Two Revenue Streams

In episode #72, I dive into retention and revenue streams. It can be dan…

2 years, 7 months ago

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How Do You Measure MRR When It’s Usage with No Minimums?
How Do You Measure MRR When It’s Usage with No Minimums?

Episode 71 – How Do You Measure MRR When It’s Usage with No Minimums?

In episode #71, I dive into the wild world of variable revenue. It can be diffi…

2 years, 7 months ago

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