Podcast Episodes

Vacation Ownership Loyalty vs Hotel Loyalty: What's Different

Season 10

During the recently held ARDA Spring Conference, I met Scott Weisz, EVP Strategic Business Operations at Marriott Vacations Worldwide, and we got int…

1 month, 2 weeks ago

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Hotel Development 2026: Where New Builds Still Win

Season 10

Our friend Bruce Ford, SVP at Lodging Econometrics, joined me right after Lodging Econometrics released its Global Hotel Pipeline report—and it comes…

1 month, 3 weeks ago

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Skytouch PMS Adds AI Tools for Front Desk and Ops

Season 10

Skytouch ships AI tools. The tools help associates move faster, feel more confident, and stay engaged on shift. Hotels keep more good people, and gue…

1 month, 3 weeks ago

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How Hyatt Regency Orlando Uses Digital Signage That Drives Sponsor Value

Season 10

I'm at Hyatt Regency Orlando, where I'm with Managing Director Paul Joseph breaking down how the hotel uses Xpodigital to modernize the on-site event…

1 month, 3 weeks ago

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How Hotel Bars Sell More: Turn One Cocktail Into an Experience

Season 10

Memorial Day weekend means higher bar volume. That's the perfect time to raise drink quality without slowing service.

I'm at Westgate Las Vegas Reso…

1 month, 3 weeks ago

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Marriott Vacations Worldwide Launches Experience-Driven Ownership: Inner Circle

Season 10

Live experiences drive operating success because they create reasons to travel, reasons to spend, and reasons to come back. That's why Marriott Vacat…

1 month, 4 weeks ago

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Hotel Tech Careers in 2026: Pay, Bonuses, and Sentiment

Season 10

Only 40% of hotel tech revenue-side professionals hit their full bonus target.

Glenn Haussman and Dr. Producer Suzanne Bagnera talk with Ed Clark, F…

1 month, 4 weeks ago

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Multigenerational Travel: How Hilton Grand Vacations Builds for Groups

Season 10

F1 week in Las Vegas turns a stay into a full itinerary, and Hilton Grand Vacations builds owner value around the full trip, not just the nights.

I …

2 months ago

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FNA 209: The Drinking Labbe

Season 6 Episode 209

Ryan Labbe owns and operates numerous restaurants in bars in Vegas including Rosina Cocktail Lounge at Venetian, voted one of the "best bars in Las …

2 months ago

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How Travel + Leisure Co Builds Loyalty With Margaritaville and Sports Illustrated

Season 10

Travel + Leisure Co turns Margaritaville and Sports Illustrated into something owners feel after the trip ends: access, events, and reasons to come b…

2 months ago

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