Podcast Episodes
Back to Search1008: Why Apartment-Style Living Is Reshaping Extended Stay in Hotels
Season 10 Episode 1008
As markets mature, they begin to specialize. That's something we're seeing more in extended stay and this episode of #NoVacancyNews shows the next st…
5 months, 3 weeks ago
The ALIS Conversation Hotel Owners Are Really Having
Season 9
I didn't make it to ALIS this year thanks to a snowstorm — and Delta taking our pilot as we were boarding!! But we're not letting 2,500 miles get in …
5 months, 3 weeks ago
FNA 199: Craig Flees to Hawaii
Season 5 Episode 199
In TV we'd call this a filler episode. Craig is in Hawaii and we're sure he wants to be elsewhere. Plus we have no guest. Glenn claims he has some st…
5 months, 3 weeks ago
1007: Why Sonesta Flattened Its Organization—and What Happens Next
Season 9 Episode 1007
Building franchise relationships isn't about brand standards — it's about listening, flexibility, and time in the field. That idea sits at the center…
5 months, 4 weeks ago
1006: How Authentic Hospitality Gets Delivered Every Day
Season 9 Episode 1006
Luxury shows up in the small moments, not the marble — and that idea sits at the core of this episode of #NoVacancyNews.
I spent time with Christophe…
6 months ago
FNA 198: The One Where We Try to Coury Favor
Season 4 Episode 198
Hotelier and comedian Alex Coury returns to join Glenn, Craig and Doctor Producer Suzanne to kick off the weekend with a hilarious (they wish) happy …
6 months ago
1005: Why Hotel F&B Has to Lead With Story, Not Square Footage
Season 9 Episode 1005
Hotel food & beverage doesn't fail because of trends — it fails when concept, design, and execution never fully line up.
On #NoVacancyNews, I'm joine…
6 months, 1 week ago
1004: Food, Culture, and Leadership Inside a High-Performing Hotel F&B Team
Season 9 Episode 1004
Hotel food & beverage only works when culture, consistency, and leadership line up — and that's exactly what this #NoVacancyNews conversation explore…
6 months, 1 week ago
1003: How Resorts World Las Vegas Uses Technology Without Losing the Human Touch
Season 9 Episode 1003
I did this one from the 66th floor Alle Lounge at Resorts World Las Vegas, with Shannon McCallum, VP of Hotel Operations, about how the property cont…
6 months, 2 weeks ago
1002: Why Beverage Trends Matter More Than Ever for Hotel Profitability
Season 9
Beverage has moved from a supporting role to a real revenue driver in hotel F&B, and that shift isn't accidental. #NoVacancyNews
I'm joined by Adrian…
6 months, 2 weeks ago