Podcast Episodes
Back to SearchHotel Profitability Squeeze: Why Ancillary Revenue Matters More Now
Season 10
Profitability keeps getting squeezed even after years of strong revenue growth, so hotels can't live on RevPAR alone.
I'm at Duetto PERFORM at Marga…
5 months, 1 week ago
FNA 207: The Shah- Shank Redemption
Season 10
Oliver Shah is a first time guest, and we suspect after having drinks with Glenn, Craig and Suzanne itll be his last. Join us for some laughs and Hap…
5 months, 1 week ago
Duetto PERFORM: Why Revenue and Profit Need One Operating Model
Season 10
I'm at Duetto PERFORM at Margaritaville Hollywood Beach Resort, and I grabbed Olly Lynch, CMO at Duetto, to explain what Duetto built this event to d…
5 months, 1 week ago
AAHOACON Collegiate Championship: Hotel Management GM Simulation
Season 10
Last week, Suzanne Bagnera brought one of 11 student teams from nine schools to the AAHOACON Collegiate Championship, and the students ran the kind o…
5 months, 1 week ago
1028: Public-Private Hotel Deals: How Cities Finance Headquarters Hotels
Season 10 Episode 1028
Public-private hotel deals don't run on a private equity playbook. Cities use them to create demand and pull outside dollars into the market.
Suzanne…
5 months, 2 weeks ago
What Great Partnerships Really Look Like in Hospitality
Season 10
They flipped the first Sonesta hotel in a couple of hours. That's what a real partnership looks like when the operator needs speed and the vendor sho…
5 months, 2 weeks ago
Two Hotels, One Lot: The Dual-Brand Setup That Flipped Demand
Season 10
Two hotels on one piece of land, two separate buildings, two separate lobbies—and the demand mix flips in a way you wouldn't expect.
During AAHOACON …
5 months, 2 weeks ago
How Wyndham Uses Experiences to Drive Direct Bookings
Season 10
Wyndham Rewards pushes beyond hotel nights into experiences, and Michael Shiwdin, Global VP of Loyalty at Wyndham Hotels & Resorts, explains why: eng…
5 months, 2 weeks ago
Hospitality Leadership Without the Fluff: Seek the Good and Celebrate
Season 10
During hashtag#AAHOACON, I talked with James Ferguson🎉, author of Seek the Good and Celebrate., about why he wrote it, what he wants readers to take …
5 months, 2 weeks ago
Extended Stay Wins in Volatility: High Occupancy, Lean Model
Season 10
Greg Juceam is President and CEO of Extended Stay America as and he's successfully scaling Premier Suites in the middle of one of the hardest buildin…
5 months, 2 weeks ago