Podcast Episodes

Sunday Rewind: How a 16-Unit Idea Became One of America's Largest Resort Experiences

Season 10

Westgate didn't just build a resort — they built a small city of experiences.

In this walking-tour episode, Glenn Haussman explores Westgate Vacation…

4 months ago

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FNA 204: Will This Joke Lan?

Season 5 Episode 204

This week the amazing Lan Elliott returns to FNA to laugh along Glenn, Craig and Doctor Producer Suzanne. This week Glenn is in Dallas and the gang r…

4 months, 1 week ago

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1021: Evermore Orlando Resort Solves Group Travel

Season 10

Evermore doesn't try to win every traveler. It commits to one niche: togetherness for families and groups. Then it builds the product around that foc…

4 months, 1 week ago

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Ben Perelmuter Built the New Remington Team—Now It's Time to Execute

Season 10

I'm at Remington Hospitality's annual leadership conference - the first with Ben Perelmuter serving as CEO.

For hashtag#NoVacancyNews, I caught up w…

4 months, 1 week ago

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Customer Journey 3: Building a Hotel Guest Journey Framework That Still Feels Local

Season 9

Chapter 3 of this 6-part CoralTree Customer Journey series moves into the framework itself: how you create consistency across very different hotels w…

4 months, 1 week ago

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1020: Inside The Boca Raton: Repositioning a 100-Year-Old Luxury Resort

Season 10 Episode 1019

Repositioning a 100-year-old luxury resort hits different than building something new. You work with history, legacy expectations, and a modern guest…

4 months, 1 week ago

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Sunday Flashback: Inside the Legendary Royal Sonesta New Orleans

Season 10

Step inside the heart of Bourbon Street with Sonesta International Hotels' Royal Sonesta New Orleans GM David Bilbe on #NoVacancyNews. From historic …

4 months, 1 week ago

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FNA 203: No Carreirao's in The World

Season 5 Episode 203

Big show tonight as we kick off the weekend happy hour celebration. We're joined by our friend Paula Carreirao live from Brazil and Glenn, Craig and …

4 months, 1 week ago

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How Airlift Drives Hotel Demand in the Caribbean

Season 10

Wyndham doesn't treat Latin America like one market. Growth concentrates in specific places, and execution decides who wins.

For #NoVacancyNews, I ta…

4 months, 2 weeks ago

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1019: SBA Loans for Hotel Owners: AAHOA Pushes From $5M To $10M

Season 10

AAHOA heads to Philadelphia for #AAHOACON26, and this year's theme stays dead simple: protect and advance profitability.

Suzanne Bagnera, PhD, CHA, C…

4 months, 2 weeks ago

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