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Revenue-Share Digital Signage: Add Sponsor Income Without Upfront Spend

Season 10

During the recently held AAHOACON, I talked with Andrew Russo from AAHOA and Tony Hodgins, Regional General Manager with Legends Global, which operat…

4 months, 2 weeks ago

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Timeshare Buyers Shift Younger: 73% Are Gen Z and Millennials

Season 10

Jason Gamel, President and CEO of ARDA, says vacation ownership holds up because owners lock in costs and plan differently than hotel-only travelers.…

4 months, 2 weeks ago

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Mohegan Sun Marketing: How a Casino Resort Personalizes Loyalty Fast

Season 10

During the recently held DUETTO PERFORM, I interviewed Jesse Sturges, Director of Strategic Marketing at Mohegan Sun, about how one of the world's la…

4 months, 2 weeks ago

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86K New Rooms vs 350K Renovations: What Hotel Suppliers Need to Know

Season 10

Renovations and conversions are about to outpace new builds by a lot — and that changes who suppliers should sell to.


Glenn Haussman talks with Bruc…

4 months, 3 weeks ago

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Choice Drops Elite Status to 5 Nights: What Owners Gain

Season 10

Choice's loyalty refresh goes the opposite direction of most programs: easier to earn, easier to reach status, easier to redeem.
During Choice Hotels…

4 months, 3 weeks ago

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Choice Hotels Controls 50% of Extended Stay New Builds: What That Means

Season 10

Matt McElhare, Vice President & Segment Lead, Extended Stay at Choice Hotels International, says extended stay leads new hotel development right now,…

4 months, 3 weeks ago

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Why Hotel Conversions Need Transactions: Choice CDO Explains the Reset

Season 10

David Pepper, Chief Development Officer at Choice Hotels, says Q1 turning RevPAR positive brought buyers back into the market.
Glenn Haussman talks w…

4 months, 3 weeks ago

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Servers Leave $5,000–$8,000 a Year on the Table—Here's Why

Season 10

Hotel restaurants lose revenue in boring ways—slow first drink delivery, late refills, and servers who don't know what they leave on the table.

Geoff…

4 months, 3 weeks ago

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Hotel AI Use Case: Automate Reporting and Win Back Hours Every Day

Season 10

During DUETTO PERFORM in Fort Lauderdale, I talked with Bob Matsuoka, Chief Technology Officer at Duetto, about AI in hotels the only way that matter…

4 months, 3 weeks ago

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HotelKey Self Check-In Kiosk: ID Scan, Face Verification, Keys in Minutes

Season 10

HotelKey's self check-in kiosk scans an ID, runs face verification, and issues keys without a front desk line.

I talk with Aditya Thyagarajan, co-fo…

4 months, 4 weeks ago

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