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Navigating Medicare: Answering Agent FAQs
Navigating Medicare: Answering Agent FAQs

Episode 51

This week, we tackle a series of questions that every Medicare agent encounters.

From understanding changes in coverage specifics, such as out-of-poc…

2 years, 1 month ago

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The Right Response: Mastering Customer Complaints
The Right Response: Mastering Customer Complaints

Episode 50

This week we delve into the art of effectively handling customer grievances. 
This episode challenges the age-old philosophy of 'the customer is alwa…

2 years, 2 months ago

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Ethical Selling: Navigating Medicare Sales with Integrity
Ethical Selling: Navigating Medicare Sales with Integrity

Episode 49

Ethical selling: A cornerstone for lasting success in any sales profession. In this week's episode, we discuss the critical importance of conducting …

2 years, 2 months ago

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Allies in the Field: Redefine Competitor Relationships in Medicare Sales
Allies in the Field: Redefine Competitor Relationships in Medicare Sales

Episode 48

In this week’s episode, we explore the role of competition in professional growth and industry dynamics.

We discuss the positive aspects of competing…

2 years, 2 months ago

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The Medicare Divide: Understanding Advantage and Supplement Plans
The Medicare Divide: Understanding Advantage and Supplement Plans

Episode 47

In this week's episode, Raul and Oscar guide agents through the medicare divide. They will help agents have a better understanding of Advantage and s…

2 years, 2 months ago

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Retain & Thrive
Retain & Thrive

Episode 46

Welcome back to another insightful episode of Medicare Agent IQ, where we delve into the art of client retention in the Medicare industry. In this ep…

2 years, 2 months ago

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Real Life Scenarios: Mastering Medicare Conversations Part 2
Real Life Scenarios: Mastering Medicare Conversations Part 2

Episode 45

Continuing our "Real Life Scenarios" series, Raul and Oscar bring to life two new situations in this episode.

First, they role-play a conversation wi…

2 years, 3 months ago

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Real Life Scenarios: Mastering Medicare Conversations
Real Life Scenarios: Mastering Medicare Conversations

Episode 44

Join Raul and Oscar as they dive into the world of Medicare through engaging role-play scenarios in this episode. They tackle two common yet complex …

2 years, 3 months ago

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Medicare Telesales: A Chat with Victoria Cabrera
Medicare Telesales: A Chat with Victoria Cabrera

Episode 43

Join us as we dive into the world of Medicare Telesales with expert Victoria Cabrera. She breaks down what's on the horizon with the upcoming FCC reg…

2 years, 3 months ago

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Own Your Area: Agent's Guide to Local Dominance
Own Your Area: Agent's Guide to Local Dominance

Episode 42

In this week's episode, Raul and Oscar dive into the strategies that can make you the go-to Medicare agent in your community.

From the power of grass…

2 years, 3 months ago

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