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New AI Metering Forces MSPs to Rethink Contracts and Prove Control Over Usage
New AI Metering Forces MSPs to Rethink Contracts and Prove Control Over Usage

Episode 1967

The episode reveals a structural shift in the technology landscape: artificial intelligence is becoming a new layer of managed consumption, with meas…

3 months, 4 weeks ago

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Consumption-Based AI Shifts MSP Role from Access to Governance and Cost Control
Consumption-Based AI Shifts MSP Role from Access to Governance and Cost Control

Episode 1966

The episode highlights a structural shift from traditional software licensing towards consumption-based AI billing, transforming AI adoption into a s…

4 months ago

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Jessica Davis on AI-Driven Pricing: How Microsoft and Kaseya Are Pressuring MSP Margins
Jessica Davis on AI-Driven Pricing: How Microsoft and Kaseya Are Pressuring MSP Margins

Episode 1965

The dominant structural shift addressed is the move of platform vendors away from competing on feature sets toward controlling the governance and bil…

4 months ago

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Shadow AI Shifts MSP Role: From AI Access to Proving Control and Recovery
Shadow AI Shifts MSP Role: From AI Access to Proving Control and Recovery

Episode 1964

The episode identifies a structural shift in how AI adoption is being managed within IT environments: control and accountability are now central conc…

4 months ago

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When Agents Can Buy and Provision: The Shift from Automation to Enforced Governance
When Agents Can Buy and Provision: The Shift from Automation to Enforced Governance

Episode 1963

The dominant structural shift identified is the emergence of agentic AI as a direct operator within multi-system business environments, triggering a …

4 months ago

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Microsoft and AWS Shift MSPs Toward Metered AI Pricing and Governance Exposure
Microsoft and AWS Shift MSPs Toward Metered AI Pricing and Governance Exposure

Episode 1962

The core structural shift identified is the reconfiguration of managed service pricing and accountability due to the integration of AI and platform m…

4 months ago

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Microsoft and Federal Agencies Shift Security from Best Effort to Verified Service Operation
Microsoft and Federal Agencies Shift Security from Best Effort to Verified Service Operation

Episode 1961

The core structural shift highlighted is the movement of security for Managed Service Providers (MSPs) from best-effort practices to a regulated, con…

4 months, 1 week ago

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AI Automation Shifts MSPs from Per-Seat Pricing to Variable, Metered Cost Models
AI Automation Shifts MSPs from Per-Seat Pricing to Variable, Metered Cost Models

Episode 1960

The dominant structural shift outlined in the episode is the destabilization of the classic per-seat MSP bundle caused by the rise of agentic AI and …

4 months, 1 week ago

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OpenAI and Deepseek Drive AI Costs Up, Forcing MSPs to Rethink Pricing Models
OpenAI and Deepseek Drive AI Costs Up, Forcing MSPs to Rethink Pricing Models

Episode 1959

The structural mechanism driving current changes for MSPs is a shift from seat-based software revenue toward variable, usage-based AI consumption, re…

4 months, 1 week ago

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AI Moves to Metered Utility: Microsoft, Cisco, and the Demand for Explicit Governance
AI Moves to Metered Utility: Microsoft, Cisco, and the Demand for Explicit Governance

Episode 1958

The episode identifies a structural shift from AI as a discrete feature to AI as an ongoing operational system, emphasizing the growing burden of gov…

4 months, 1 week ago

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