Podcast Episodes
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The Real AI Risk for MSPs: Who Verifies the Output When Clients Don’t Ask?
Episode 1993
The core structural shift highlighted in this episode is the commoditization of AI model platforms and concurrent consolidation at the vendor and pla…
4 months, 2 weeks ago
Government AI Shutdown Exposes Hidden Vendor Dependencies for MSPs
Episode 1992
A pronounced infrastructure dependence on third-party AI models has emerged across the MSP ecosystem, largely due to the rapid adoption and integrati…
4 months, 2 weeks ago
Atera’s AI Shift: Gil Pekelman on Accountability and Risk in Autonomous IT for MSPs
Episode 1989
The episode highlights a structural shift from automation that suggests actions to automation that executes actions autonomously, thereby transferrin…
4 months, 2 weeks ago
New AI Governance Tools Are Table Stakes—Positioning, Not Stack, Drives MSP Growth
Episode 1988
Vendors supplying AI-driven technologies are experiencing sustained margin pressure from high operational costs and underwhelming business-level retu…
4 months, 3 weeks ago
Abraham Garver: Why Private Equity Rollups Push Smaller MSPs Into New Market Niches
Episode 1987
Vendor channel consolidation continues to restructure the MSP landscape, with private equity-backed rollups driving both market concentration at the …
4 months, 3 weeks ago
Pressure to Adopt AI Forces MSPs to Absorb Risks Designed by Platform Vendors
Episode 1986
Platform vendors are transferring liability and delivery responsibility for AI services onto MSPs by building structured AI practice frameworks, trai…
4 months, 3 weeks ago
ConnectWise Abandons ASIO: AI-Driven Platforms Shift Risk and Governance to MSPs
Episode 1985
The episode identifies a growing governance gap as a central structural issue for MSPs and IT service providers, driven by rapid AI adoption through …
4 months, 3 weeks ago
Michael Privat: Data Weakness, Not AI Tools, Derails Enterprise AI Investments
Episode 1982
A central structural mechanism highlighted in this episode is the exposure and amplification of technical and organizational weaknesses by enterprise…
4 months, 3 weeks ago
Consumption-Based AI Billing Increases Financial Risk for Unprepared MSPs
Episode 1984
The current structural shift centers on the transfer of accountability for AI risk from vendors and regulators to managed service providers (MSPs). V…
4 months, 4 weeks ago
Jay McBain on How Microsoft’s AI Billing Passes Risk and Liability to MSPs
Episode 1983
The episode examines a structural shift in the MSP business model driven by the introduction of AI-linked consumption-based pricing layered on top of…
4 months, 4 weeks ago