Podcast Episodes
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Sharon Florentine on Why Most SMBs Deploy AI Without Budgets or Governance
Episode 2050
The episode highlights a pronounced governance gap in how small and mid-sized businesses (SMBs) are adopting artificial intelligence (AI) tools and s…
10 hours ago
DMARC Adoption Exposes Organizational Gaps: Controls Exist but Go Unused
Episode 2049
A central structural shift discussed is the acceleration of security risk and remediation cycles driven by AI-powered tooling available to both attac…
1 day, 10 hours ago
Slide’s Flexible Contracts: Balancing Client Retention and Revenue Risk - Carlson Choi
Episode 2048
A central structural shift discussed is the growing pressure on margins and operational risk, driven by the competing models of vendor platform integ…
2 days, 10 hours ago
Syncro’s AI Shift: How Model Costs and Adoption Create New Separation Among MSPs
Episode 2046
The episode details a structural shift toward increased automation and integration of AI layers within managed services platforms, raising questions …
3 days, 10 hours ago
Accountability Shifts to Deployers as EU Sets Timelines for AI and Security Incidents
Episode 2047
A structural shift in regulatory accountability now places incident notification and liability directly on the operators or deployers of AI-powered a…
6 days, 10 hours ago
Greg Jones: How Vendor Policy Shifts and AI Automation Are Changing MSP Growth Strategy
Episode 2044
The episode highlights a structural shift in the MSP sector characterized by consolidation at the top and fragmentation at the low end, driven by a r…
1 week ago
Adoption, Not Hardware: Voya Financial Shows AI Value Comes From Training, Not Tools
Episode 2045
A disconnect between technical capability and end-user adoption is driving current decision-making in AI and infrastructure among managed service pro…
1 week, 1 day ago
AI Results in Service Agreements: Why Providers Hold Uncovered Liability
Episode 2043
A structural transfer of liability and risk is reshaping industry engagement models, with outcome-based contracting increasing across service agreeme…
1 week, 2 days ago
When AI Outpaces Humans: Jason Kemsley on What Happens to MSP Roles as Automation Advances
Episode 2042
The episode reveals a structural shift away from indiscriminate adoption of AI tools toward targeted deployment based on business needs within the MS…
1 week, 3 days ago
Hollie Whittles on Why Incomplete AI Governance Leaves MSPs Vulnerable to Data Liability
Episode 2041
A growing gap between artificial intelligence (AI) adoption and effective data governance is reshaping the operational landscape for managed service …
1 week, 5 days ago