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MSP profitability: Market splits as some MSPs stagnate — Jessica Davis, Omdia
Episode 2079
The episode highlights a structural split within the managed services market, defined by how different segments are responding to rising economic unc…
2 weeks ago
MSP Hardware Refresh: Waiting Doesn't Cancel the Bill
Episode 2078
Rising component costs and shrinking PC shipments are driving a shift toward longer device lifecycles and complicating replacement planning for MSPs.…
2 weeks, 1 day ago
AI for MSPs: Nobody Is Counting the Cleanup
Episode 2077
A central structural development is the shift of verification, remediation, and risk management responsibilities from AI vendors to downstream partie…
2 weeks, 2 days ago
MSP cybersecurity: Fixed budgets can't cover school needs — Bryan Lukralle, CharterTS
Episode 2074
The episode reveals a governance gap between mounting cybersecurity requirements and the operational realities facing MSPs serving charter schools an…
2 weeks, 3 days ago
MSP+ v. Bielanski: The Roll-Up Paperwork That Didn't Match
Episode 2076
The episode highlights the risk of documentation mismatches and liability transfer within MSP mergers and acquisitions, using the example of MSP+—a c…
2 weeks, 6 days ago
Vendor Rebates Move to AI Growth—Anurag Agrawal Details the Margin Fallout for MSPs
Episode 2075
Vendor incentive structures are undergoing a significant realignment, shifting both margin pressure and financial risk toward MSPs and IT service pro…
3 weeks ago
When Clients Build Instead of Buy, MSPs Inherit Hidden Upkeep Costs
Episode 2073
Organizations are moving from purchasing commercial software to building their own applications with AI tools, shifting the ongoing maintenance and a…
3 weeks, 1 day ago
Usage-Based AI Pricing: Why MSPs Must Own Consumption Records Before Renewals
Episode 2072
Vendors are shifting to usage-based billing for enterprise AI tools, creating information and contract risk as consumption and related costs become l…
3 weeks, 2 days ago
Brian J. Weiss: TechStack, Tenant Control, and Redefining PSA Ownership for MSPs
Episode 2069
The episode highlights a structural shift toward MSPs considering custom-built operational core systems on enterprise platforms, rather than relying …
3 weeks, 3 days ago
Insightful and Workflow Analytics: Measuring Activity vs. Actual Value for MSPs
Episode 2071
The episode highlights a structural gap between projected AI-driven revenue in the channel and the concrete operational changes needed to capture mea…
3 weeks, 6 days ago