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Ryan Morris on Why Vendor Growth Depends on Active, Profitable Partners—Not Just Big Numbers
Episode 2070
The primary structural shift examined is the move from vendor emphasis on quantity of partner recruitment toward a more nuanced focus on partner prog…
4 weeks ago
Default Security Choices Leave MSPs Exposed as AI Bots Blend With Legitimate Users
Episode 2068
Correction: In this episode, the name of Arkose Labs was mispronounced. Arkose Labs (arkoselabs.com) is the source of the commentary from founder and…
4 weeks, 1 day ago
Measuring False Guidance: The Untracked Risk in AI-Driven Ticket Resolution
Episode 2067
The episode highlights a structural shift toward operational reliance on AI agents as service staff rather than support tools, raising new questions …
1 month ago
AI-Driven vCISO Platforms Create Pricing and Liability Shifts for MSPs—David Primor of Cynomi
Episode 2066
The primary structural mechanism examined concerns the shift in cybersecurity operations for MSPs driven by increased automation and AI-powered platf…
1 month ago
Why Aurora AI Agents Only Reduce Ticket Load When Built on Accurate Network Data — Steve Petryschuk
Episode 2064
The structural mechanism highlighted in this episode is the gap between optimism for artificial intelligence (AI) in IT operations and the actual int…
1 month ago
AI Margins and MSP Growth: Dr. Gleb Tsipursky on Passing Savings vs. Competing Away Profit
Episode 2065
The ongoing adoption of AI in managed services is exerting downward pressure on service margins and changing how value is delivered and retained. Acc…
1 month ago
Active vs. Joined Partners: The Overlooked Risk in Vendor Programs
Episode 2063
Vendor channel programs are structurally organized around metrics and incentives that prioritize initial partner acquisition over long-term partner v…
1 month ago
Flamingo’s AI Token Pricing Model Shifts Margin Risk for MSPs – With Rich Freeman
Episode 2062
A growing shift is materializing in the IT services market as software vendors move away from traditional fixed software pricing and towards models b…
1 month ago
Vendors Build the Meter: MSP Risk Rises as AI Usage Moves to Consumption Pricing
Episode 2061
The core structural shift discussed is the transition from fixed, seat-based licensing models to metered, consumption-based pricing for artificial in…
1 month ago
Insurers Exclude AI From Liability: What CG 40 47 Means for MSPs
Episode 2060
The episode details a structural shift in the allocation of risk and liability for artificial intelligence within commercial insurance policies, driv…
1 month, 1 week ago