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Driving Profits Through Customer Service with eDesk’s Gareth Cummings
Episode 582
Gareth Cummings is the CEO at eDesk, the AI powered customer support helpdesk for eCommerce. Used by eCommerce stores around the world, their client …
6 months, 3 weeks ago
What Would You Do If You Wanted to Grow Physical Store Sales in 2026? – with Melissa Moore
Episode 581
Melissa Moore is “The Retail Advisor”, and the host of The Retail Tea Break Podcast. She’s an expert in all things retail with over 25 years working …
6 months, 4 weeks ago
How to Grow Sales in 2026
Episode 580
In this special episode of the eCommerce MasterPlan Podcast, Chloe Thomas shares a panel discussion from a live webinar focused on one big question: …
7 months ago
From Chaos to Clarity: Building Tracking that Actually Works with Carwow’s Roman Petrochenkov
Episode 579
Roman Petrochenkov is the Head of Growth & Media Analytics at Carwow, so yes we’re going to be getting DEEP into tracking, attribution and all that j…
7 months, 1 week ago
What Would You Do About AI Search in eCommerce? – with Miracle Inameti-Archibong
Episode 578
Miracle Inameti-Archibong is an online marketer who’s been deep in SEO since 2010. Now working at a very large UK retailer, after stints in other ver…
7 months, 2 weeks ago
The Xero Shoes 10x Growth Story with Steven Sashen
Episode 577
Steven Sashen is the co-founder and Chief Barefoot Officer of Xero Shoes. Selling via their international Shopify stores, Amazon, and wholesale. They…
7 months, 3 weeks ago
The Trust-First Approach Behind Carter Eve Jewelry’s Rapid Rise
Episode 576
Carter Eve is the founder and designer at Carter Eve Jewelry, a brand committed to sustainability and ethical practices creating delicate fine jewelr…
8 months ago
The Cards2Cash Growth Story: SEO, Payments & Smart Scaling – with Caleb Slater
Episode 575
Caleb Slater is the managing director at Cards2Cash a platform enabling customers to sell unwanted gift cards. Founded in 2022 (when Caleb was just 1…
8 months, 1 week ago
eCommerce Meets High Street: How Wardrobe at The Cross Wins with Personalization and Trust, with Hilary Large
Episode 574
Hilary Large is the owner at Wardrobe at The Cross, a women’s fashion boutique. Launched in 2023, they sell via their physical high street store, and…
8 months, 2 weeks ago
How Flare Audio Survived Meta Ad Chaos and Still Grew to £5M+
Episode 573
Davies Roberts is co-CEO and co-founder of Flare Audio, the sound technology company who retail headphones, earplugs, and ear tools. Founded in 2010 …
8 months, 3 weeks ago