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How to Fire Employees Fairly (Without Ruining Your Culture)

Season 1 Episode 287

Firing employees is one of the worst parts of owning a home service business — and the bigger you get, the more often it happens.

In this episode of O…

6 months, 2 weeks ago

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Is Direct Mail Back? The 2026 Growth Strategy for Service Businesses

Season 1 Episode 286

Is direct mail actually back in 2026 — or is it a dinosaur channel that should stay extinct?

In this episode of Owned and Operated, John Wilson sits d…

6 months, 2 weeks ago

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Why We Stopped Buying Service Vans — And You Should Too

Season 1 Episode 285

Should Home Service Companies Stop Buying Vans?

In this episode of Owned and Operated, John Wilson is joined by Nashville operator Jack Carr to break …

6 months, 3 weeks ago

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Google PPC Isn’t Dead — You’re Just Running It Wrong

Season 1 Episode 284

Does Google PPC still work for home service businesses—or is it just an expensive mistake?

In this Clicks to Calls episode of Owned and Operated, John…

6 months, 3 weeks ago

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How to Scale to $100M Without Breaking Your Business

Season 1 Episode 283

How do you keep growing fast without breaking your business?

In this Owned and Operated supercut, John Wilson pulls together his favorite moments from…

6 months, 4 weeks ago

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Under $5M? Marketing Isn’t Complicated (Here’s the Playbook)

Season 1 Episode 282

How do you stop wasting money on marketing… and start building a lead engine that actually scales?

In this episode of Click to Calls, John Wilson sits…

7 months ago

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Building, Scaling, and Selling Home Service Businesses (Supercut)

Season 1 Episode 281

This episode is a supercut of standout moments from multiple Owned and Operated episodes, focused on one theme: how great operators build, scale, and…

7 months ago

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How to Budget Marketing in 2026 (Without Wasting Cash)

Season 1 Episode 280

In this episode of Owned and Operated, John Wilson is joined by Sam Preston (CEO of Service Scalers) to break down how smart home service operators s…

7 months, 1 week ago

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What Home Service Business Should You Start in 2026? (And How to Win Early)

Season 1 Episode 279

If you want to play the game on hard mode… randomly pick an industry and hope it works.

In this episode of Owned and Operated, John Wilson and Jack Ca…

7 months, 1 week ago

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How Smart Operators Plan for Real Growth (Bonus)

Season 1 Episode 279

Most security & life-safety companies don’t get stuck because they lack hustle—they get stuck because they lack measurement.

In this special feed drop…

7 months, 2 weeks ago

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