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The Dark Side of Roofing: Insurance Scams, Storm Chasers, and Why Homeowners Get Burned

Season 1 Episode 278

Insurance claims, storm chasers, and broken incentives — welcome to the dark side of roofing.

In this episode, John Wilson sits down (again) with Adam…

7 months, 2 weeks ago

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The Disaster Roofing Business: Temporary Roofs, Real Margins

Season 1 Episode 277

In this episode of Owned and Operated, John Wilson sits down with Adam Cherup, a “disaster roofer” who’s built a niche, high-margin business installi…

7 months, 3 weeks ago

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How to Turn Referrals Into a Scalable, Predictable Growth Engine

Season 1 Episode 276

Referrals are still the #1 growth channel in home services — but most contractors treat it like hope marketing.

In this episode, John Wilson sits down…

7 months, 3 weeks ago

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Google LSAs: The Easiest Way to Add Leads Tomorrow

Season 1 Episode 275

This is the literal easiest lever you can pull to add leads tomorrow: turn on (and properly run) Google Local Services Ads (LSAs).

In this episode, Jo…

7 months, 4 weeks ago

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Stop Losing Money in 2026: The Profit Plan for Higher EBITDA

Season 1 Episode 274

We’re heading into 2026 with one goal: stop losing money.
Not “grow at all costs.” Not “try harder.” Just: build a healthy business that actually cash…

8 months ago

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The Sales Process That Took Us From Losing Money to $12.5K Tickets

Season 1 Episode 273

We break down how we tripled our HVAC average ticket—from $5,000 to $12,500+—and finally made sales profitable. In this episode, we walk through the …

8 months ago

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The REAL Cost of Running a Trades Business in 2025 — What Most Owners Don’t Understand

Season 1 Episode 272

We reveal the real cost of running a home service business in 2025. In this full debrief, we open our books to show why plumbing business growth expl…

8 months, 1 week ago

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Nextdoor Marketing for Contractors: The Local Referral Engine for Plumbing, HVAC & Home Services

Season 1 Episode 271

In this episode of Owned and Operated, John Wilson sits down with Sam Preston, CEO of Service Scalers, to break down one of the most overlooked (and …

8 months, 2 weeks ago

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How Smart Home Service Owners Should Invest (P&L, EBITDA, and Enterprise Value)

Season 1 Episode 270

In this episode of Owned and Operated, John Wilson and Jack break down what “smart investing” actually looks like for home service operators—starting…

8 months, 2 weeks ago

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Remote Staffing for Contractors: How to Hire Offshore for Recruiting, Dispatch & Ops

Season 1 Episode 269

In this episode of Owned and Operated, John Wilson sits down with Aizik Zimerman of Jay Blanton Plumbing (Chicago) to break down the remote staffing …

8 months, 3 weeks ago

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