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#298: Harnessing the Power of Data to Improve the Customer Experience with Kaz Ohta, CEO of Treasure Data
Season 2 Episode 298
Today we’re going to talk about Harnessing the Power of Data to Improve the Customer Experience.
To help me discuss this topic, I’d like to welcome Ka…
3 years, 6 months ago
#297: Analytics and team performance with Steve Leeds, VP Business Analytics, Ironwood Pharmaceuticals
Season 2 Episode 297
Today we’re going to talk about the power of using analytics to improve your company and team performance. To help me discuss this topic, I’d like to…
3 years, 7 months ago
#296: Customer Success for Brand Success with Scott Salkin of Gainsight
Season 2 Episode 296
According to Gainsight’s 2022 Customer Success Index, companies that reported the highest net revenue retention rates (NRR) also reported investing 1…
3 years, 7 months ago
#295: Engaging virtual meetings and events with Sam Kolbert-Hyle, Brandlive
Season 2 Episode 295
Over the last couple of years, we’ve all been in a virtual meeting and probably felt a bit lost or disengaged from the conversation. But why do virtu…
3 years, 7 months ago
#294: Creating a great post-purchase customer experience with Irina Poddubnaia, Trackmage
Season 2 Episode 294
Today we’re going to talk about creating a great post-purchase Customer Experience.
To help me discuss this topic, I’d like to welcome Irina Poddubnai…
3 years, 7 months ago
#293: I have my customer journey map... now what? with Carlos Manalo and Stratton Cherouny, Office of Experience
Season 2 Episode 293
The process of creating a customer journey map can provide insights into your customers, as well as the internal teams, processes, and platforms that…
3 years, 7 months ago
#292: Exploring the Future of Podcasting with Josh Nielsen, Founder & CEO of Zencastr
Season 2 Episode 292
While podcasting really began in the early 2000s, it has grown dramatically over the last several years. According to some recent statistics, 62% of …
3 years, 7 months ago
#291: Leading Agile Brands in a State of Continual Change, with Nancie McDonnell Ruder, Noetic Consultants
Season 2 Episode 291
Today we’re going to talk about how agile brands are able to more successfully reach and adapt to customers in a continual state of change.
To help me…
3 years, 7 months ago
Effective Brand Marketplaces with Adrien Nussenbaum, Mirakl
Season 2 Episode 290
Today we’re going to talk about brand marketplaces and how brands can utilize them effectively.
To help me discuss this topic, I’d like to welcome Ad…
3 years, 7 months ago
#289: 3D in Retail and Beyond, with Beck Besecker, CEO of 3D Cloud by Marxent
Season 2 Episode 289
Today we’re going to talk about the use of 3D in retail and beyond.
To help me discuss this topic, I’d like to welcome Beck Besecker, Co-Founder and C…
3 years, 7 months ago