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#288: Evaluating Digital Partners with Scott Liewehr, CEO of Digital Clarity Group
#288: Evaluating Digital Partners with Scott Liewehr, CEO of Digital Clarity Group

Season 2 Episode 288

Today we’re going to talk about how brands should evaluate and assess digital partners to help them accomplish their strategic, marketing, and techno…

3 years, 8 months ago

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#287: CDPs and the Organization of the Future with Heidi Bullock, CMO at Tealium
#287: CDPs and the Organization of the Future with Heidi Bullock, CMO at Tealium

Season 2 Episode 287

Today we’re going to talk about the role of customer data and CDPs in the organization of the future.

Tealium, which offers a leading Customer Data Pl…

3 years, 8 months ago

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#286: Real customer engagement with tangible results, with Mark Smith, CSG
#286: Real customer engagement with tangible results, with Mark Smith, CSG

Season 2 Episode 286

Brands have never had so much choice in the way that they reach their customers, but at the same time, this means that customers are flooded with bra…

3 years, 8 months ago

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#285: CX Innovation Without Boundaries, with Justin Anovick, Optimizely
#285: CX Innovation Without Boundaries, with Justin Anovick, Optimizely

Season 2 Episode 285

Today’s customer is on multiple devices and channels and wants a seamless experience as they interact with brands whenever, wherever, and however the…

3 years, 8 months ago

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#284: Using data to increase customer engagement, with James Manderson, Braze
#284: Using data to increase customer engagement, with James Manderson, Braze

Season 2 Episode 284

Today we’re going to talk about using data to increase customer engagement.

To help me discuss this topic, I’d like to welcome James Manderson, SVP Cu…

3 years, 8 months ago

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#283: Next Best Action Approaches for Marketing with Shoel Perelman, Pega
#283: Next Best Action Approaches for Marketing with Shoel Perelman, Pega

Season 2 Episode 283

Today we’re going to talk about the power of always-on omnichannel marketing and how AI and next best action approaches can work together to create a…

3 years, 8 months ago

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#282: Transforming industries while benefiting customers with Demetrius Gray, Captain
#282: Transforming industries while benefiting customers with Demetrius Gray, Captain

Season 2 Episode 282

Today we’re going to talk about fintech can provide transformation in established industries that benefits customers, companies, and others.

To help m…

3 years, 8 months ago

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#281: Improving the Retail Employee Experience with Melissa Wong, Zipline
#281: Improving the Retail Employee Experience with Melissa Wong, Zipline

Season 2 Episode 281

Today we’re going to talk about improving the retail employee experience.

To help me discuss this topic, I’d like to welcome Melissa Wong, CEO & Co-Fo…

3 years, 8 months ago

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#280: Leading Professional Services Firms to Success, with Sean Campbell, Cascade Insights
#280: Leading Professional Services Firms to Success, with Sean Campbell, Cascade Insights

Season 2 Episode 280

Today we’re going to talk about success with professional services firms, from leadership, to sales and marketing, to client relationships. To help m…

3 years, 8 months ago

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#279: Employee Engagement in a Hybrid World of Work with Alexander Embiricos of Remotion
#279: Employee Engagement in a Hybrid World of Work with Alexander Embiricos of Remotion

Season 2 Episode 279

Today we’re going to talk about employee engagement in a remote and hybrid world of work.. To help me discuss this topic, I’d like to welcome Alexand…

3 years, 9 months ago

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