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#519: The innovation gap, with Tanvir Khan, Chief Digital Officer, NTT Data
Season 6 Episode 519
There is a gap between organization’s aspirations to innovate and what they are actually achieving. Recent research from global consulting firm NTT D…
2 years, 3 months ago
#518: Gen AI Governance in the Enterprise with Alon Yamin, Copyleaks
Season 6 Episode 518
Generative AI has made it abundantly easy to create all types of content, but what about the integrity of our content - whether that’s inaccuracies, …
2 years, 3 months ago
#517: Fostering a culture of continuous improvement with Mana Ionescu, AXOS Bank
Season 6 Episode 517
Understanding and leveraging data, as well as fostering a culture of continuous improvement, are paramount for success in marketing today. Today, we'…
2 years, 3 months ago
#516: Customer and data centricity with Lamees Butt, Zoovu
Season 6 Episode 516
Today we’re going to talk about using customer-centric approaches combined with data-centric tools and processes to improve customer engagement and f…
2 years, 3 months ago
#515: Predictive analytics and a first-party data strategy with Alan Gilleo, Leap Group
Season 6 Episode 515
Anyone listening to this show has heard us talk quite a bit about AI’s impact on marketing and the customer experience. We’ve covered a pretty broad …
2 years, 3 months ago
#514: Nimble customer research with Todd Horvitz, Head of Insights, HP
Season 6 Episode 514
Today we’re going to talk about customer research, and how to do customer research in a nimble, agile way and still be incredibly effective, as well …
2 years, 3 months ago
#513: AI & Fragmentation with Afif Khoury, SOCi
Season 6 Episode 513
The total number of solutions in the martech Lumascape has grown to more than 11K in 2023, representing almost 7,000% growth in the space in just 12 …
2 years, 3 months ago
#512: When "unmanaging" is the best way to manage teams, with Jack Skeels, AgencyAgile
Season 6 Episode 512
Today we’re going to talk about effective management of teams, even when that means you need to “unmanage” them - and we’ll talk a lot more about wha…
2 years, 3 months ago
#511: Brand engagement in a socially conscious market, with Taylor Bennett, DoorDash
Season 6 Episode 511
Today, we're diving deep into the role of brands in today's socially conscious market. We'll explore the intricacies of engaging with social issues, …
2 years, 3 months ago
#510: Missed opportunities with AI and CX with Tony Grout, Showpad
Season 6 Episode 510
As we talk about a lot on this show, organizations are investing in AI technologies more than ever and integrating them into existing systems to trai…
2 years, 3 months ago