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#509: Optimizing the patient experience with Michael Burke and Josh Byrd from Copient Health
#509: Optimizing the patient experience with Michael Burke and Josh Byrd from Copient Health

Season 6 Episode 509

Today we’re going to talk about optimizing the patient experience by looking at ways to optimize the operational efficiency—and in this case the oper…

2 years, 2 months ago

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#508: The self-optimizing enterprise with Don Schuerman, CTO at Pega
#508: The self-optimizing enterprise with Don Schuerman, CTO at Pega

Season 6 Episode 508

There is no question that greater reliance on predictive analytics, enhanced automation, and the capabilities of generative AI are helping to shape t…

2 years, 2 months ago

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#507: Gen AI and the Future of Publishing with Marc Sirkin, Third Door Media
#507: Gen AI and the Future of Publishing with Marc Sirkin, Third Door Media

Season 6 Episode 507

Is the future of research and content creation a chatbot? With all of the commotion that ChatGPT has created, several industries, including the marke…

2 years, 2 months ago

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#506: Using GenAI to Generate Revenue with Assaf Baciu, Persado
#506: Using GenAI to Generate Revenue with Assaf Baciu, Persado

Season 6 Episode 506

We are here at Shoptalk 2024 at the Mandalay Bay in Las Vegas, where retailers and the platforms that support them are gathered to talkin about reima…

2 years, 2 months ago

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#505: Keeping pace with retail customer expectations with Craig Moore, Körber Supply Chain
#505: Keeping pace with retail customer expectations with Craig Moore, Körber Supply Chain

Season 6 Episode 505

We are here at Shoptalk 2024 at the Mandalay Bay in Las Vegas, where retailers and the platforms that support them are gathered to talk about reimagi…

2 years, 2 months ago

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#504: Deep learning and the cookieless future with Jaysen Gillespie, RTB House
#504: Deep learning and the cookieless future with Jaysen Gillespie, RTB House

Season 6 Episode 504

We are here at eTail Palm Springs in Palm Spring, California and talking about all things retail, e-commerce, AI, and more.

While we’ve talked quite a…

2 years, 2 months ago

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#503: Better customer insights with  Matt Butler and Russ Hannig
#503: Better customer insights with Matt Butler and Russ Hannig

Season 6 Episode 503

Recorded live at eTail Palm Springs in Palm Spring, CA. We are talking about all things retail, e-commerce, AI, and more. My guests today can talk ab…

2 years, 2 months ago

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#502: Cross-functional collaboration plus AI augmentation with Mariam Asmar, Braze
#502: Cross-functional collaboration plus AI augmentation with Mariam Asmar, Braze

Season 6 Episode 502

As companies continue to boast AI investments, marketers are struggling to keep up, according to a recent report from customer engagement platform Br…

2 years, 2 months ago

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#501: AI and the CMO with Amanda Cole, CMO at Bloomreach
#501: AI and the CMO with Amanda Cole, CMO at Bloomreach

Season 6 Episode 501

Today we’re going to talk about the impact of AI on Chief Marketing Officers, as well as personalization and how, with the help of AI, it might final…

2 years, 2 months ago

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#500: March Madness Special: Hyper-paced CX in the iGaming Industry with Pini Yakuel, Optimove
#500: March Madness Special: Hyper-paced CX in the iGaming Industry with Pini Yakuel, Optimove

Season 6 Episode 500

Welcome to our first March Madness episode - and in the spirit of this, today we’re going to talk about the customer journey and experience in an ind…

2 years, 2 months ago

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