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#499: AI and Digital Transformation with Jonathan Boakes, Infinum
Season 6 Episode 499
Today we’re going to talk about AI’s incorporation into both existing and new digital transformation initiatives, and what some of the implications a…
2 years, 3 months ago
#498: The value of B2B2C E-commerce with Carlos Manalo and Tom Flierl
Season 6 Episode 498
Today we’re going to talk about the value of B2B2C, and how to create a win-win situation for all parties involved despite the challenges and risks a…
2 years, 3 months ago
#497: Great omnichannel CX in retail with Tracey Brown, Chief Customer Officer at Walgreens
Season 6 Episode 497
We are here at Medallia Experience 2024 at the Wynn in Las Vegas and there’s a lot of exciting announcements we’ve been seeing, plus a chance to hear…
2 years, 3 months ago
#496: The link between creativity and innovation with Anne Jacoby
Season 6 Episode 496
Today we’re going to talk about the link between creativity and innovation and how leaders that empower their teams to tap into their own creative sp…
2 years, 3 months ago
#495: Pay transparency and the employee experience with Sydney Artt, Anaconda
Season 6 Episode 495
While we mostly talk about marketing and the customer experience on this show, as we all likely know, employees and the employee experience directly …
2 years, 3 months ago
#494: Maximizing online marketplaces with Todd Walsh, HP
Season 6 Episode 494
We are here at eTail Palm Springs in Palm Spring, California and talking about all things retail, e-commerce, AI, and more.
Today’s customer seeks var…
2 years, 3 months ago
#493: The Top 3 in-demand marketing jobs for 2024 with Sue Keith, Ceres Talent
Season 6 Episode 493
In this special episode, brought to you by Ceres Talent, a marketing recruiting firm run by modern-day marketing matchmakers, we’re going to talk abo…
2 years, 3 months ago
#492: Building and maintaining a culture of customer centricity with Abhii Parakh, Head of Customer Experience at Prudential
Season 6 Episode 492
We are here at Medallia Experience 2024 at the Wynn in Las Vegas and there’s a lot of exciting announcements we’ve been seeing, plus a chance to hear…
2 years, 3 months ago
#491: Data collection done right with Sean Falconer, Skyflow
Season 6 Episode 491
Today we’re going to talk about doing data collection right, by also exploring how to do it wrong, and what brands need to pay attention to when they…
2 years, 3 months ago
#490: AI & Great Customer and Employee Experiences with Simonetta Turek, Chief Product Officer at Medallia
Season 6 Episode 490
We are here at Medallia Experience 2024 at the Wynn in Las Vegas and there’s a lot of exciting announcements we’ve been seeing, plus a chance to hear…
2 years, 3 months ago