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522: Why Celebration and Specialization Make Coffee Better w/ Tim Williams of Fieldwork Coffee and The World Aeropress Championships

Over the years, our collective philosophy and approach to coffee has taken many forms as we learn more about what the industry needs to thrive. We as…

1 year, 6 months ago

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521: Founder Friday! w/ Bow Smith of Rowan Coffee, Asheville, NC

Coffee shops are created through intention and reflect the values and often the personality of first the ones who begin them, and then those who work…

1 year, 6 months ago

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SHIFT BREAK! The Two Kinds of Margin You Need in the Cafe

 We all know that in order for a business to be sustainable, it has to be profitable. We need financial margin in order to deal with the unexpected e…

1 year, 6 months ago

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520: Tips For Great Workflow and Bar Presence

Workflow and bar presence are the necessary foundation on which coffee shines.

Lately I have been doing a lot of cafe design and training work. One o…

1 year, 6 months ago

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SHIFT BREAK! Cortado Confusion

As most of you know, Starbucks has once again coopted a traditional drink and introduced it to their menu as a part of their "Back to Starbucks" camp…

1 year, 6 months ago

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519: The World of Coffee People w/ Ryan Woldt of The Coffee People Podcast

Many, dare I say, all of us, who fell in love with coffee can trace our beginnings to a moment when something we experienced in the cup surprised us …

1 year, 6 months ago

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RoR #32: New Season! Should You Pre-blend Your Green Coffee or Blend Post Roast? w/ Bryant Banker Scannell or Relative Coffee Co.

Whether it started purely as a quest for efficiency, or as a way to achieve consistency in a blend, pre-blending green coffee is a pretty staple prac…

1 year, 6 months ago

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SHIFT BREAK: Don't Rely on Brand Identity

Does this sound familiar? "You should shop here because we are local! ...or we support this cause! ...or we have this association!"?

While our identi…

1 year, 6 months ago

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518: How to Run a Coffee Shop w/ Meaningful Hospitality

Even with all the conversations and tools available to us around the subject of hospitality, it is easy to engage in the pursuit of it in a way that …

1 year, 6 months ago

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SHIFT BREAK: Back to the Basics

The value proposition of a coffee shop is not a complicated one. Kind service and hospitality in a clean and well organized space serving consistentl…

1 year, 6 months ago

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