Podcast Episodes

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510: Advancing Equity in Farmer-Consumer Relationships w/ Ethiopia's Beamlak Bekele!

One of the beautiful things about working in coffee today is the connectivity that is available to players in the value stream. Those who want to mak…

1 year, 6 months ago

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509 : Founder Friday! (Special 2 Part Before + After Episode w/ Nic and Krystal Tanaka of Kohiko Coffee House, Sugarland, TX!

It's Founder Friday! I am so thrilled to feature people who have become friends through getting to know them at coffee vents over the years. They hav…

1 year, 6 months ago

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SHIFT BREAK! Engaging in the Right Conversations (or how not to accept undue guilt)

Did you know that, in spite of all the work you do for others, the sacrifices you make to run your business and do what you can for your staff, plus …

1 year, 6 months ago

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508: Fighting Exploitation and Human Trafficking Through Coffee w/ Jenny Barber and Jake Jiron of Talitha Coffee Roasters!

Coffee brings people together for all sorts of reasons. One of the beautiful ways coffee is used is as a vehicle for change in areas of our world tha…

1 year, 6 months ago

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SHIFT BREAK! With or Without Experience? Hiring the Best Baristas

Ah the age old debate.

Should you hire someone who is experienced working in coffee? On onhand they have skills that may be helpful and on the other …

1 year, 6 months ago

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507: How High-Level Systems Help Your Cafe Thrive w/ Preston Lee, The 30% Rule

When you think about the things that make the biggest difference in culture, hospitality experience, staff morale and the profitability of your coffe…

1 year, 6 months ago

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SHIFT BREAK! Should You Up-Charge for Alternative Milks?

In recent weeks Starbucks has announced it will no longer charge for plant-base alternative milks. This comes after efforts from activists claiming d…

1 year, 6 months ago

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506 : Critical Workflows Every Coffee Shop Needs

The way customers and staff experience our cafes is based many experiences and moments taken together to form what they know as our culture or brand.…

1 year, 6 months ago

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SHIFT BREAK: The Best Way for Every Shop to Train Baristas

Training your staff is easily one of the most important things to get right if you want to set them up for success and make sure your customers are g…

1 year, 6 months ago

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505: Maintaining Excellence in the Everyday Work of Coffee Shops w/ Maxwell Colonna-Dashwood

Innovation and an obsession with what is "new" has long been a primary force capturing the imagination of coffee pros and entrepreneurs. Trouble is t…

1 year, 6 months ago

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