Podcast Episodes
Back to SearchSHIFT BREAK : How to Design Cafe Station Responsibilities
Workflow on the coffee bar is one of the most important things to design when considering how we will deliver excellent service and quality to our cu…
1 year, 8 months ago
498: 10 Small Things to Fix in Your Coffee Shop This Week
Small things make a big difference in the coffee shop. Trouble is, that we tend to procrastinate addressing the natural falling away of doing small t…
1 year, 8 months ago
SHIFT BREAK: Hard Work is Hard | Part 2
We all work hard and face challenges in the cafe. The way we interpret the effort put in to the work of running a coffee shop will determine both the…
1 year, 8 months ago
497: Caught in the Middle: Answering Questions from Frustrated Management
The first place you're going to see burn out in the coffee bar is in the position of management. These lucky people are not only given the task to le…
1 year, 8 months ago
Special Part 2 : Live from Coffee Fest LA! w/ Anna Gutierrez of Barista 22 and Sandra Elisa Loofborow of Loupe Coffee Consulting
Welcome to Part 2 of this special Coffee Fest live on the show floor episode! Interviews from Los Angeles 2024!
Los Angeles was so amazing and we got…
1 year, 8 months ago
SPECIAL! | PART 1 Coffee Fest LA! 2024 w/ Shanita Nicholas of Sip and Sonder + Elisa Hoyos and Leo Abularach of Picaresca Barra de Cafe
Welcome to Part 1 of this special Coffee Fest live on the show floor episode! Interviews from Los Angeles 2024!
Los Angeles was so amazing and we got…
1 year, 8 months ago
SHIFT BREAK: Don't Celebrate Unhealthy Wins
We have to overcome many challenges in the day-to-day operations of the coffee shop. Some of these challenges are inevitable, and our ability to grow…
1 year, 8 months ago
496: Hard Decisions and High Standards
Much of what gets written regarding the reasons behind declining standards in the coffee shop focuses on the leadership and what they can do to facil…
1 year, 8 months ago
Special Message: What is a Key Holder Coaching Group and Why Join?
The things we learn in community with others can have a profound impact on both us and our businesses. Certainly learning by yourself is a good thing…
1 year, 8 months ago
SHIFT BREAK: Making Sense of Marketing Promises
Marketing is designed to get you to buy. It is something we all do in our businesses. In fact, to not market is to do the customer a disservice in th…
1 year, 8 months ago