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How to Ask for Help Before You Need It | #640
How to Ask for Help Before You Need It | #640

Episode 640

Ecommerce is still a young industry, and it's moving faster than anyone in ecommerce can keep up with. Nobody has all the answers, and the pressure t…

2 months ago

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The Unicorn Rule: Why The Lad Collective Publishes 15,000 Ads to Find 10 That Work | #639
The Unicorn Rule: Why The Lad Collective Publishes 15,000 Ads to Find 10 That Work | #639

Episode 639

The Lad Collective has shipped roughly 15,000 ads in four years. Around 10 of those have been unicorns. Mark Broadhead, Head of Creative and Growth, …

2 months, 1 week ago

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How to Choose the Right Marketing Channels Using Data | #638
How to Choose the Right Marketing Channels Using Data | #638

Episode 638

Most ecommerce teams are still arguing about channel split the same way they were five years ago. Meta versus Google, who gets the budget, who gets t…

2 months, 1 week ago

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How Kathmandu Pulled Off a Four-Month Shopify Migration Mid Flash Sale | #637
How Kathmandu Pulled Off a Four-Month Shopify Migration Mid Flash Sale | #637

Episode 637

Craig Mildenhall did not start in ecommerce.

He started in loyalty. Years at Loyalty New Zealand. A stint at adidas in Europe, running global loyalty …

2 months, 2 weeks ago

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How to Find the Profit That's Already in Your Inventory | #636
How to Find the Profit That's Already in Your Inventory | #636

Episode 636

Most businesses struggling with profitability aren't spending too much on ads. They're holding too much stock. The wrong stock. Stock bought on gut f…

2 months, 2 weeks ago

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Inside I.AM.GIA's Global Playbook: Dom Moretti on Running Two Fashion Brands With One Team | #635
Inside I.AM.GIA's Global Playbook: Dom Moretti on Running Two Fashion Brands With One Team | #635

Episode 635

Dominique Moretti rebuilt the I.AM.GIA website from scratch in 12 weeks. Open rates sit above 50%. The re-engagement flow beats the welcome flow. And…

2 months, 3 weeks ago

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How to Plan for a Product Recall Before You Need One | #634
How to Plan for a Product Recall Before You Need One | #634

Episode 643

Most product businesses don't have a recall plan. Not because they've decided against it. Just because the moment hasn't arrived yet.

Melanie Nolan bu…

2 months, 3 weeks ago

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How Amart Holds Itself Accountable for Broken Promises: Inside Shippit's State of Shipping Report | #633
How Amart Holds Itself Accountable for Broken Promises: Inside Shippit's State of Shipping Report | #633

Episode 633

The gap between when you say the parcel will arrive and when it actually does is still the biggest unsolved loyalty problem in Australian retail. Thi…

2 months, 3 weeks ago

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Inside the Emails of July, Step One and APG & Co: Three Klaviyo Champions on Why Segmentation Is Dying | The Klaviyo #632
Inside the Emails of July, Step One and APG & Co: Three Klaviyo Champions on Why Segmentation Is Dying | The Klaviyo #632

Episode 632

Most brands know what their campaigns are doing. Fewer know whether their flows are actually doing the heavy lifting.

This is the second of three spec…

2 months, 4 weeks ago

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How to Run a Live Shopping Show That Actually Sells | #631
How to Run a Live Shopping Show That Actually Sells | #631

Episode 631

Live shopping has been "the next big thing" in Australian ecommerce for five years. Grayson White has been doing it for fifteen.

Grayson White started…

3 months ago

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