Podcast Episodes
Back to Search
Working with Difficult People | How to Increase Understanding with Brittney Maxfield
We've all had that person at work whose style rubs you the wrong way. It's easy to write them off as difficult. But what if the story you're telling …
4 months, 2 weeks ago
The Accountability Difference | Building Teams That Make and Keep Commitments with Justin Hale
Accountability is one of the most talked-about topics in organizational culture, yet one of the least understood. We’re here to fix that.
Justin Hale,…
4 months, 3 weeks ago
Why We Fear Feedback | 3 Steps to Deliver Feedback Well with Justin Hale
Have you ever avoided giving feedback because you didn’t want to create tension, damage a relationship, or say the wrong thing?
Justin Hale breaks dow…
5 months ago
How to Fix Your Accountability Problem | Three Crucial Conversations for Leaders with Joseph Grenny
In recent years, "quiet quitting" has made headlines as employees grow increasingly burned out and disengaged. But while it feels like a recent pheno…
5 months, 1 week ago
How to Leave a Bad Boss on Good Terms with Emily Gregory
Have you ever had a boss you just didn’t like? Did it ever make you want to leave? You’re not alone—and there’s a better way to handle it.
Emily Grego…
5 months, 2 weeks ago
The Manager’s Dilemma | Balancing Empathy and Accountability with Emily Gregory
What makes a good leader? How do you balance caring about your people with holding high standards?
Hosts Brittney and Justin step aside to feature Em…
5 months, 3 weeks ago
Psychological Safety for Leaders | Creating Healthy Conversations in the Workplace
You know psychological safety matters. But here's the part most people miss: your leaders need it too—and when they don't have it, it changes everyth…
6 months ago
Start With Heart: The First Step to Effective Communication | Shift Your Intentions to Improve Every Conversation
There is one fundamental skill that determines whether a conversation leads to conflict or connection—and most people overlook it. Scott Robley expla…
6 months, 1 week ago
Welcome to the Crucial Skills Podcast
The Crucial Skills Podcast is brought to you by the authors and experts at Crucial Learning, home of Crucial Conversations for Mastering Dialogue and…
6 months, 1 week ago
Welcome to the Crucial Skills Podcast | Building Skills That Will Transform Your Conversations
Welcome to the Crucial Skills podcast!
Hosts Brittney Maxfield and Justin Hale share the mission, philosophy, and practical impact behind Crucial Lear…
6 months, 1 week ago