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Welcome to the Crucial Skills Podcast | Building Skills That Will Transform Your Conversations
Published 2 months, 3 weeks ago
Description
Welcome to the Crucial Skills podcast!
Hosts Brittney Maxfield and Justin Hale share the mission, philosophy, and practical impact behind Crucial Learning’s work. The focus is on a small set of high-leverage communication behaviors—the ones that show up in high-stakes conversations and consistently determine whether things go well or sideways. Brittney and Justin emphasize that lasting change comes from mastering a few high-leverage behaviors and applying them consistently in everyday moments.
They get specific about what high-stakes conversations actually look like—the ones that shape outcomes in relationships, teams, and organizations. Brittney and Jason draw on research and real examples to make the skills concrete—not just concepts to understand, but behaviors to practice. This episode serves as both an introduction and an invitation: start identifying the behaviors that matter most in your life and make the change today.
Chapters
[Start] Welcome to the Crucial Skills Podcast: Brittney and Justin introduce the podcast, its mission, and expectations for future episodes.
01:30 Why Crucial Conversations Matter: Exploring high-stakes conversations and how they shape outcomes in different areas of life.
6:32 Meet the Hosts: The hosts share their personal journeys, backgrounds, and connection to Crucial Learning.
11:35 Crucial Conversation Tips: Simple tips you can start to implement in your conversations to make all the difference.
16:35 Looking Forward: What you can expect from the Crucial Skills podcast in the coming weeks.
Links and Resources
The Crucial Skills Podcast is brought to you by the authors and experts at Crucial Learning, home of Crucial Conversations for Mastering Dialogue and Crucial Conversations for Accountability training.
Hosts Brittney Maxfield and Justin Hale share the mission, philosophy, and practical impact behind Crucial Learning’s work. The focus is on a small set of high-leverage communication behaviors—the ones that show up in high-stakes conversations and consistently determine whether things go well or sideways. Brittney and Justin emphasize that lasting change comes from mastering a few high-leverage behaviors and applying them consistently in everyday moments.
They get specific about what high-stakes conversations actually look like—the ones that shape outcomes in relationships, teams, and organizations. Brittney and Jason draw on research and real examples to make the skills concrete—not just concepts to understand, but behaviors to practice. This episode serves as both an introduction and an invitation: start identifying the behaviors that matter most in your life and make the change today.
Chapters
[Start] Welcome to the Crucial Skills Podcast: Brittney and Justin introduce the podcast, its mission, and expectations for future episodes.
01:30 Why Crucial Conversations Matter: Exploring high-stakes conversations and how they shape outcomes in different areas of life.
6:32 Meet the Hosts: The hosts share their personal journeys, backgrounds, and connection to Crucial Learning.
11:35 Crucial Conversation Tips: Simple tips you can start to implement in your conversations to make all the difference.
16:35 Looking Forward: What you can expect from the Crucial Skills podcast in the coming weeks.
Links and Resources
- Crucial Learning
- Crucial Conversations: Tools for Talking When Stakes Are High
- Crucial Influence: Leadership Skills to Create Lasting Behavior Change
The Crucial Skills Podcast is brought to you by the authors and experts at Crucial Learning, home of Crucial Conversations for Mastering Dialogue and Crucial Conversations for Accountability training.