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The Days of Dual Entry from Phone Call to Scheduling Software Are Over (Spencer Roth)
Episode 35
#35 Technology is ending the era of dual-entry between phone calls and scheduling platforms in home care. Spencer joined the family-owned home care b…
9 months ago
What $15M Senior1Care Did When Culture Started Falling Behind Operations (Jane Francis)
Episode 34
#34 People don’t care how much you know until they know how much you care. Jane Francis, EVP of Business Development at Senior1Care in Indiana, is ne…
9 months, 1 week ago
How to Break Through 6 Common Growth Plateaus in Home Care (Becky Reel)
Episode 33
#33 Becky Reel is the former CEO of North America’s #1 home care agency and in this episode we unpack six of the most common growth challenges home c…
9 months, 2 weeks ago
How Immigration, Affordability, and 80/20 Are Reshaping Home Care’s Future (Eric Reinarman)
Episode 32
#32 Eric Reinarman, VP of Government Relations at HCAOA, covers the most pressing policies being talked about on Capitol Hill. From immigration refor…
9 months, 3 weeks ago
You Can’t Lead Your Way Out of a Management Problem (Emily Isbell)
Episode 31
#31 Running a home care agency can feel like running a marathon—at a 7-minute mile pace, on a treadmill, underwater. Most owners are stuck because th…
9 months, 4 weeks ago
Leadership Lessons from Three Top Home Care Tech CEOs
Episode 30
#30 Being an entrepreneur is full of unknowns and leadership can be lonely, challenging, and push you to your limits. The CEOs of AxisCare, Nevvon, a…
10 months ago
The Retention Playbook of a $32M Home Care Agency (Jen Kulig)
Episode 29
#29 Jen Kulig, Director of Market Operations at Tribute Home Care, shares how a $32M agency hires and retains only the top 1% of caregiver applicants…
10 months, 2 weeks ago
Why He Needed to Reinvent His 30-Year Old Home Care Business (Bob Roth)
Episode 28
#28 After two decades in the home care industry, Bob Roth found himself at a crossroads. Bob shares why he had to completely reimagine Cypress Home C…
10 months, 3 weeks ago
How to Keep Caregiver Applicants from Dropping Off (Louie Frank)
Episode 27
#27 If you’re waiting hours (or worse, days) to follow up with caregiver applicants, you’re already losing the best talent. Louie Frank of Activated …
10 months, 4 weeks ago
6 Tools, 3 Workflows, and 1 Formula to Scale Up with AI in Home Care (Matt Ericksen)
Episode 26
#26 AI is transforming how home care agencies operate. Matt Ericksen, VP of Sales and Operations at Griswold, breaks down the exact AI tools, workflo…
11 months ago