Episode Details

#34 People don’t care how much you know until they know how much you care. Jane Francis, EVP of Business Development at Senior1Care in Indiana, is newer to home care, but she brings deep experience in nursing, sales, leadership development, and scaling businesses. She took over a newly acquired, underperforming Medicaid office and transformed it into a 75% private pay operation, achieving 100% year-over-year growth. Along the way, she rebuilt the culture, redesigned processes with people at the center, and is now applying these strategies across six offices. Jane shares her process, the people who inspired her, and the decisions behind Senior1Care’s cultural turnaround, despite being an established successful company.

• Jane Francis on LinkedIn
• Senior1Care 
• Books: 
  • Leadership: Rocketfuel by Gino Wickman  
  • Leadership: Mindset by Carol Dweck 
  • Sales: Sales Simplified by Mark Weinberg 
  • Marketing: Blue Ocean Strategy by W. Chan Kim
  • Culture: Culture Code by Daniel Coyle
  • Aging:

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