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Nearly 100% Show Rates When AI Handles 830 Caregiver Touches a Week (Nate West)
Episode 64
#64 Most home care agencies are still operating the old way: phone calls, spreadsheets, reactive scheduling, and constant firefighting. Nate West, ow…
2 months ago
The Gold Standard for Dementia Home Care (Jim Kimzey)
Episode 63
#63 Most home care agencies treat dementia care as a service line. Full Bloom built an entire company around it. Jim Kimzey, Co-Founder of Full Bloom…
2 months, 1 week ago
Top Five Sales Activities that Drive Home Care Referrals (Sean Reiley)
Episode 62
#62 Most home care sales reps stay busy—but very few generate high-quality referrals consistently. Sean Reiley, CTO at 52 Weeks Marketing, breaks dow…
2 months, 2 weeks ago
The Real Barrier to Aging-in-Place Technology Isn’t Families (Paula Marks)
Episode 61
#61 90% of home care calls still happen in crisis mode—after the fall, hospitalization, or cognitive decline has already escalated. Paula Marks, VP o…
2 months, 3 weeks ago
How Coastal Care Partners Built a One-of-a-kind Integrated Care Model (Amy Pierce)
Episode 60
#60 Amy Pierce spent more than 20 years as a nurse and saw firsthand how fragmented healthcare makes it incredibly difficult—especially for older adu…
3 months ago
Scaling to $13M Without Investors, Diversified Payers, or Traditional Playbooks (Scott Pierce)
Episode 59
#59 Scott Pierce didn’t come from home care—he came from broadcasting and healthcare software. But after navigating his parents’ complex health needs…
3 months, 1 week ago
The Office Team, SOPs, and Networking that Took Him from 700 to 3,000 Hours/Week (Conant Schoenly)
Episode 58
#58 His father founded the first home care company in Connecticut in 1985. After leaving to pursue a career in finance and private equity, Conant rej…
3 months, 2 weeks ago
The 6 Preventable Gaps Driving 30-Day Readmissions (Ethan Guerrieri)
Episode 57
#57 The federal government invested $500 million to understand why seniors are readmitted to the hospital within 30 days—and uncovered six key “preve…
3 months, 3 weeks ago
What 110,000+ Caregiver Applicants are Telling Us (Jen Waldron)
Episode 56
#56 From 110,713 caregiver applicants, 76% of those hired live less than 20 miles from the center of an agency’s service area. Location, hours, and p…
3 months, 4 weeks ago
How CareAdvantage Integrates Virtual Assistants into Recruiting and On-Call (Olivia Jones)
Episode 55
#55 Adding virtual assistants hasn’t just been a cost-strategy, it’s become a growth strategy for CareAdvantage. EVP Olivia Jones shares how initial …
4 months ago