Podcast Episodes
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9 Ways Retailers & Brands Can Make Loyalty Programs Attractive... To AI Agents
In this episode, I dive into what loyalty really means in an era of agent-driven shopping. Recently, loyalty expert Stephanie Meltzer-Paul challenged…
8 months, 2 weeks ago
Your AI Agent Just Got Hacked
Today I take you inside a chilling scenario that started with a simple eBay hack and led me to a much bigger question: what happens when AI agents st…
8 months, 2 weeks ago
Sam's Club Races To Win Retail Media Network Share Through Experiences
In this episode, I take you inside one of the most innovative retail media activations I’ve seen yet: Sam’s Club’s “Race to the Club” and their bold …
8 months, 3 weeks ago
Tips For Getting The Most Out Of Retail Conferences [Panel Episode]
Conferences are expensive: flights, hotels, and registration fees all add up fast. But the brands who see real ROI from industry events know that the…
8 months, 3 weeks ago
Big Agencies & Retail Media: A Slightly Unhinged Relationship
Retail media may be the hottest topic in advertising right now, but how do big agencies really feel about it? In this episode, I unpack new Infillion…
8 months, 3 weeks ago
Loyalty Programs To Give Retailers An Edge In AI Shopping Future?
The world of shopping is changing fast and loyalty programs are right at the center of it. In this episode, I share expert insights from Stephanie Me…
8 months, 3 weeks ago
AI Agents Hate Ads Today — But Will That Last?
Last week I shared some surprising new research: AI shopping agents are actively penalizing sponsored products, reducing the likelihood of them being…
8 months, 3 weeks ago
Are retail media specialists involved in product development? [Panel Episode]
Here’s a question that might sting a little: when your company launches a new product, are you finding out about it at the same time as everyone else…
9 months ago
What Is Your AI Agent Buying? [New Columbia & Yale Research]
Imagine sending three different people to buy you a pair of slippers and each person comes back with wildly different products. Now replace those peo…
9 months ago
Why RMNs Keep Their Tech Stacks Secret From The Very Brands They Want To Attract
In today’s episode, I dive into a surprising paradox in the retail media world. While nearly 9 out of 10 brands say a retailer’s tech stack influence…
9 months ago