Podcast Episodes
Back to Search
When Bad Assumptions Blow Up Your Budget (And Your Business)
Season 1 Episode 80
Dr. Adam Link, computer scientist turned CFP joins Chris and Toby to unpack why bad assumptions don't just lead to bad outcomes, they compound them.…
4 months, 3 weeks ago
Stop Optimizing Your Toothbrush Routine
Season 1 Episode 79
What do brushing your teeth and your email inbox have in common? More than you'd think. This week, Chris and Toby get into the surprisingly deep psyc…
4 months, 4 weeks ago
Saying It Louder Doesn't Make It Clearer
Season 1 Episode 78
Why do we keep talking past each other even when everyone in the room genuinely wants to be understood? In this episode, Toby and Chris dig into the …
5 months ago
You Bought a Box of Car Parts. Now What? (the SaaS problem)
Season 1 Episode 76
SaaS tools promise to be intuitive. And for a single user, they often are. But add a team, skip the requirements conversation, and you've got a box o…
5 months, 1 week ago
Your New Software Won't Fix a Broken Process
Season 1 Episode 75
When a client calls in a consultant, they often expect someone with x-ray vision — an expert who can walk in, scan the room, and instantly identify t…
5 months, 2 weeks ago
Your business doesn't need more "innovation." It needs to be more boring. 🥱
Season 1 Episode 74
Does your business feel like "garbage cans being thrown down six flights of stairs"? Most leaders chase innovation and complex tech stacks to solve t…
5 months, 3 weeks ago
Stop hiring tools to "fix" processes. Tools don’t fix workflows; they amplify them.
Season 1 Episode 73
Why do we spend $10,000 on software to solve a problem that only needs a better "verb"?
In this episode, we dive into the "Jobs to be Done" framework…
6 months ago
The Single Best Time to Refinance Your Process Debt.
Season 1 Episode 72
Why does new software often feel like a prettier version of your old mess?
In this episode, Chris and Toby reveal why an implementation is the ultima…
6 months, 1 week ago
The "Glue People" - Will AI Actually Delete Middle Management?
Season 1 Episode 71
Is middle management the ultimate "process debt" or the only thing keeping your company from vibrating apart?
This week, Chris and Toby tackle the "Ma…
6 months, 2 weeks ago
The High Cost of Being Right. Prediction Markets, Process Debt, and the "Pyromaniac" Manager
Season 1 Episode 70
Ever notice how the person "saving the day" is the same one who caused the chaos in the first place? This week on Process Debt, we’re diving into the…
6 months, 3 weeks ago