Podcast Episodes
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More Data, Less Value
Season 1 Episode 83
What happened to the news when it went 24 hours? It stopped being news and became entertainment — because you can't fill that much airtime with signa…
19 hours ago
The James Patterson Principle: Why Your Legal Pad Might Be Your Best Productivity Tool
Season 1 Episode 82
James Patterson has written 285 books. He's 79 years old, lived through every major writing technology shift of the last half-century, and still draf…
1 week ago
What Good Design Can Teach Us About Bad Processes - With Jon Yablonski
Season 1 Episode 81
Jon Yablonski — creator of Laws of UX and veteran designer across automotive, aerospace, and SaaS joins us to talk about what good design and good p…
2 weeks ago
When Bad Assumptions Blow Up Your Budget (And Your Business)
Season 1 Episode 80
Dr. Adam Link, computer scientist turned CFP joins Chris and Toby to unpack why bad assumptions don't just lead to bad outcomes, they compound them.…
3 weeks ago
Stop Optimizing Your Toothbrush Routine
Season 1 Episode 79
What do brushing your teeth and your email inbox have in common? More than you'd think. This week, Chris and Toby get into the surprisingly deep psyc…
4 weeks ago
Saying It Louder Doesn't Make It Clearer
Season 1 Episode 78
Why do we keep talking past each other even when everyone in the room genuinely wants to be understood? In this episode, Toby and Chris dig into the …
1 month ago
You Bought a Box of Car Parts. Now What? (the SaaS problem)
Season 1 Episode 76
SaaS tools promise to be intuitive. And for a single user, they often are. But add a team, skip the requirements conversation, and you've got a box o…
1 month, 1 week ago
Your New Software Won't Fix a Broken Process
Season 1 Episode 75
When a client calls in a consultant, they often expect someone with x-ray vision — an expert who can walk in, scan the room, and instantly identify t…
1 month, 2 weeks ago
Your business doesn't need more "innovation." It needs to be more boring. 🥱
Season 1 Episode 74
Does your business feel like "garbage cans being thrown down six flights of stairs"? Most leaders chase innovation and complex tech stacks to solve t…
1 month, 3 weeks ago
Stop hiring tools to "fix" processes. Tools don’t fix workflows; they amplify them.
Season 1 Episode 73
Why do we spend $10,000 on software to solve a problem that only needs a better "verb"?
In this episode, we dive into the "Jobs to be Done" framework…
2 months ago