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The Single Best Time to Refinance Your Process Debt.
Season 1 Episode 72
Why does new software often feel like a prettier version of your old mess?
In this episode, Chris and Toby reveal why an implementation is the ultima…
2 months, 1 week ago
The "Glue People" - Will AI Actually Delete Middle Management?
Season 1 Episode 71
Is middle management the ultimate "process debt" or the only thing keeping your company from vibrating apart?
This week, Chris and Toby tackle the "Ma…
2 months, 2 weeks ago
The High Cost of Being Right. Prediction Markets, Process Debt, and the "Pyromaniac" Manager
Season 1 Episode 70
Ever notice how the person "saving the day" is the same one who caused the chaos in the first place? This week on Process Debt, we’re diving into the…
2 months, 3 weeks ago
Bad Process Kills Good People
Season 1 Episode 69
Bad process doesn’t just waste time — sometimes it creates outcomes no one intended, and no one can control.
This week on the Process Debt Podcast, Ch…
3 months ago
Solving for Stress Is Easy. Solving for Service Is Hard.
Season 1 Episode 68
Most bad processes don’t start with bad intentions — they start with stress. In this episode of the Process Debt Podcast, Chris and Toby unpack why s…
3 months, 1 week ago
Low-Hanging Fruit, Long Poles, and the Four-Letter Word DATA
Season 1 Episode 67
Automation isn’t the goal—business outcomes are. In this episode of the Process Debt Podcast, Chris and Toby talk with David Kilzer (engineer, MBA, T…
3 months, 2 weeks ago
Judging Ourselves by Intentions, Others by Actions
Season 1 Episode 66
It’s a new year, which means fresh intentions… and a lot of unused gym memberships.
In this episode, Chris and Toby explore a simple but uncomfortable…
3 months, 3 weeks ago
Distraction: The Most Convincing Fake Work in the World
Season 1 Episode 65
Distraction is the most convincing false work in modern business. It feels urgent, emotional, and productive; even when it’s just a reaction disguise…
3 months, 4 weeks ago
That Email Should’ve Been a Meeting
Season 1 Episode 64
Charlie Munger once said his philosophy was simple: “Figure out what makes people die and don’t do that.” In this episode, we apply that mindset to m…
4 months ago
The Process of Blame - Why Fast Thinking Breaks Slow Systems
Season 1 Episode 63
Blame is the quickest reflex in business, and also one of the most costly. In this episode, Chris and Toby explore why organizations tend to point fi…
4 months, 1 week ago