Podcast Episodes
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An MoU isn't a finish line. It's a starting gun.
Season 1 Episode 90
Everybody loves the announcement. Nobody talks about the 18 months that come after it.
This week, Chris and Toby use the US-Iran memorandum of underst…
2 months, 1 week ago
There's No I in Team, But There's a Big One in AI
Season 1 Episode 89
AI is making individuals dramatically more productive. So why aren't teams getting better?
Chris and Toby dig into the structural problem nobody's tal…
2 months, 2 weeks ago
The Waste That Doesn't Show Up on Any Report - with Peter Weiss
Season 1 Episode 88
There's a concept in lean manufacturing called the gemba — the "real place" where value is actually created. You go to the gemba to see what's happen…
2 months, 3 weeks ago
The Real Waste in Knowledge Work Isn't What You Think
Season 1 Episode 87
In manufacturing, waste is measurable. In knowledge work, it's invisible until you start tracking it.
This week, Chris and Toby get into the real cos…
3 months ago
Coaching Trees, Corruption Trees, and the People Debt You Can't See on a Dashboard
Season 1 Episode 86
Why do some managers keep producing great leaders — and others just keep producing turnover?
In this episode of Process Debt, Chris and Toby dig into…
3 months, 1 week ago
AI in Your SaaS Tools: What's Actually Working (And What's Just Clippy in a Suit)
Season 1 Episode 85
AI is everywhere in your SaaS tools right now but is it actually helping, or just getting in the way?
In this episode, Chris and Toby break down what…
3 months, 2 weeks ago
AI Didn't Get Rolled Out. It Seeped In (And That's the Problem)
Season 1 Episode 84
AI showed up in your tools without a kickoff meeting, a training plan, or anyone's approval. And now it's quietly changing how your team works whethe…
3 months, 3 weeks ago
More Data, Less Value
Season 1 Episode 83
What happened to the news when it went 24 hours? It stopped being news and became entertainment — because you can't fill that much airtime with signa…
3 months, 4 weeks ago
The James Patterson Principle: Why Your Legal Pad Might Be Your Best Productivity Tool
Season 1 Episode 82
James Patterson has written 285 books. He's 79 years old, lived through every major writing technology shift of the last half-century, and still draf…
4 months, 1 week ago
What Good Design Can Teach Us About Bad Processes - With Jon Yablonski
Season 1 Episode 81
Jon Yablonski — creator of Laws of UX and veteran designer across automotive, aerospace, and SaaS joins us to talk about what good design and good p…
4 months, 2 weeks ago