Podcast Episodes
Back to Search063: Surprising findings from PolyAI's recent CS trends report
Season 1 Episode 63
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** Check out the report that inspired the episode **
Damien welcomes PolyAI's senior director of brand, Kylie Whitehead, to discuss th…
1 year, 3 months ago
062: AI's Sputnik moment? DeepSeek R1 has entered the chat(GPT).
Season 1 Episode 62
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Bonus breaking news episode of the Deep Learning with PolyAI podcast! Hosts Damien and Nikola chat about the recent release of DeepSe…
1 year, 3 months ago
061: An early look at OpenAI's Operator
Season 1 Episode 61
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Kylie takes the helm for this episode of Deep Learning with Poly AI, where she and PolyAI CEO Nikola Mrkšić chat(no GPT) about OpenAI…
1 year, 3 months ago
060: A deep dive into the UK's AI Opportunities Action Plan
Season 1 Episode 60
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Damien and Nikola (CEO & Co-Founder of PolyAI) talk about the recently announced AI Opportunities Action Plan. The conversation highl…
1 year, 3 months ago
059: AI in 2024: A really big year in review.
Season 1 Episode 59
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In this episode of 'Deep Learning with PolyAI,' Damien and Nikola reflect on the significant trends in AI throughout 2024, including …
1 year, 4 months ago
058: The rise of CAIOs and AI competency centers
Season 1 Episode 58
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Orgs establishing AI competency centers or hiring Chief AI Officers are heavy in 2025 predictions. Sit beside the fire with Damien an…
1 year, 4 months ago
057: What the #$%& is agentic AI anyway?
Season 1 Episode 57
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Time to decode the buzzterm du jour - in this episode of Deep Learning, Damien and Nikola discuss the emerging (or is it?) concept of…
1 year, 5 months ago
056: The customer service conundrum, as indicated by a bunch of survey data.
Season 1 Episode 56
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In this episode of 'Deep Learning with PolyAI,' host Damien and guest Kylie Whitehead, Senior Director of Brand and Marketing at Poly…
1 year, 5 months ago
055: PolyAI's VOX Horizons annual conference recap
Season 1 Episode 55
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** Catch a replay of VOX here: https://poly.ai/vox-2024/ **
Damien and PolyAI CEO Nikola Mrkšić as they rewind to Thursday, November 1…
1 year, 5 months ago
054: CX horror stories and AI armor for contact center agents
Season 1 Episode 54
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Damien and Nikola talk rising aggression towards contact center agents and the protective role of AI automation. Highlighting alarmin…
1 year, 6 months ago