Podcast Episodes
Back to Search03: Generative AI in Contact Centers
Season 1 Episode 3
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This one starts off strong! Episode 3 in a weekly series touching on AI, voice and the customer experience. Today, Michelle and Nikol…
2 years, 6 months ago
02: Generative Voice AI with PolyAI CEO Nikola Mrkšić
Season 1 Episode 2
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There's a lot of hype around the application of generative AI to the voice channel. Listen in as Nikola and Michelle discuss who's do…
2 years, 7 months ago
01: The Future is Generative with PolyAI CEO & Co-Founder Nikola Mrkšić
Season 1 Episode 1
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In their first episode, join PolyAI CEO/co-founder Nikola Mrkšić and SVP Marketing Michelle Schroeder as they discuss – and demo! – t…
2 years, 7 months ago