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Episode 106: The AI Sh*t’s Getting Real
Episode 106
Erick and Rich discuss why the rise of AI-native “systems of action” poses a potential threat to the future of PSA solutions, as well as strategies f…
4 months, 2 weeks ago
Episode 105: Slop!
Episode 105
Erick and Rich discuss overcoming the gap between employer enthusiasm toward AI and employee mistrust, plus strategies MSPs can use for transitioning…
4 months, 3 weeks ago
Episode 104: AI Dog Years
Episode 104
Erick and Rich discuss what MSPs should make of AI-native, venture-funded MSP rollup Shield Technology Partners working side-by-side with OpenAI and …
5 months, 1 week ago
Episode 103: Controlled Chaos
Episode 103
Erick and Rich talk about strategies for changing endpoint and network management from increasingly commoditized services to profit engines, as well …
5 months, 2 weeks ago
Episode 102: Cyber Wargames
Episode 102
Erick and Rich discuss Veeam’s addition of AI data to its data protection mission and what that says more broadly about challenges and opportunities …
5 months, 3 weeks ago
Episode 101: Trading Fours
Episode 101
Just in time for Thanksgiving, Erick and Rich celebrate 100 episodes of MSP Chat by trading thoughts on the show’s most thought-provoking, headline-g…
6 months ago
Episode 100: Caffeine Foul
Episode 100
Or is it caffeine fowl? You decide after listening to Erick and Rich discuss why venture capital funds are flooding into makers of AI software for SM…
6 months, 1 week ago
Episode 99: Hugs for Customers
Episode 99
Erick and Rich talk about the refreshing candor with which ConnectWise acknowledged past mistakes at its IT Nation Connect event and whether or not M…
6 months, 2 weeks ago
Episode 98: AI is Coming for Us
Episode 98
Join Erick and Rich for a whirlwind visit to two tech conferences. First up is Ingram Micro’s ONE show, where they discuss the new definition of dist…
6 months, 2 weeks ago
Episode 97: Buzzword Soup of the Day
Episode 97
Erick and Rich discuss the MCP protocol’s underappreciated security risks and how to handle clients at financial risk due to the ongoing federal gove…
6 months, 4 weeks ago