Podcast Episodes

Mocktails, Margins & Menu Magic: The Magical F&B Profit Formula

Season 9

Margins are tight, costs are up, and yet one of the biggest opportunities for hashtag#hotels might be right in the lobby — the bar and restaurant.

I…

10 months, 4 weeks ago

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988: WaterWalk's Big Move: Hybrid Living Meets Wyndham Power

Season 9 Episode 988

Extended stay has officially graduated from niche to superstar status — and WaterWalk is leading its next evolution.

Today, Anthony and I spoke with …

10 months, 4 weeks ago

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How BWH Hotels Is Reimagining Hotel Tech & Taking On the AI Booking Shift

Season 9

Front desks are evolving fast. Search behavior is changing even faster. Hospitality is staring at a major technology turning point — and those who mo…

10 months, 4 weeks ago

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987: Inside Hilton Anaheim: How GM Sergio Keeps the Magic Alive Every Day

Season 9 Episode 987

Ever wonder what it takes to run one of the busiest hotels in America — right next to #Disneyland? 🏰

For #NoVacancyNews, Suzanne Bagnera and I caugh…

11 months ago

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The Great Hospitality Squeeze: Mark Carrier on Surviving Margin Pressure & Finding Real Opportunity

Season 9

Costs are rising. Guests are stressed. Owners are squeezed. And hotels? They're juggling labor inflation, insurance spikes, debt pressure, and renova…

11 months ago

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Latin America's Luxury Hotel Boom: Lodging Econometrics' Ford Breaks Pipeline Down

Season 9

Latin America is in the middle of a powerful hotel development surge, particularly in luxury and resort properties — and the numbers tell a compellin…

11 months ago

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BONUS! How innovation is redefining the guest experience

Season 9

For decades I've preached getting closer to guests. Now, #hoteltech can make it so. (yes, Captain Picard reference). I've partnered with my friends …

11 months ago

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How Hotels Are Saving Big and Solving Labor Challenges

Season 9

Labor shortages. Rising costs. Too many headaches. 😩

But for hotels looking to streamline operations and save money, Foodbuy might just be the ultima…

11 months ago

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How Wyndham Is Using AI and Innovation to Drive Real Guest and Owner Value

Season 9

11 months ago

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986: AI, Empathy, and the Future of Guest Experience

Season 9 Episode 986

For #NoVacancyNews, Anthony and I sat down with Stuart Greif, Chief Strategy & Innovation Officer at Forbes Travel Guide, to explore how tech is resh…

11 months ago

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