Podcast Episodes
Back to SearchCorporate Travel Is Changing Fast — Here's What Hotels Must Do to Win in 2026
Season 9
Corporate travel isn't easing back into old habits — it's reinventing itself, and hoteliers who cling to the past will lose business they didn't even…
10 months ago
996: Hidden Hospitality: The Untold Story of African American Hoteliers
Season 9 Episode 996
Most people know the names Marriott, Hilton, Wilson — but countless African American hoteliers helped build the foundation of American hospitality, a…
10 months ago
995: Can Purpose and Profit Coexist? SCP Hotels Says Yes.
Season 9 Episode 995
Most hotel companies talk about values. SCP Hotels built their entire model around them.
I spoke with Ken Cruse, Co-Founder of Soul Community Planet …
10 months, 1 week ago
Using AI to Fight Human Trafficking and Crime
Season 9
Human trafficking is one of the darkest issues our industry faces — and the people fighting it deserve more attention.
I spoke with Noel Thomas, CEO …
10 months, 1 week ago
994: Stonebridge CEO Rob Smith on Strategy, Margins, and What Hoteliers Miss About AI
Season 9 Episode 994
Running a hotel in 2025 requires sharper strategy, a tighter handle on costs, and leaders who can adapt faster than the market shifts. Few people und…
10 months, 2 weeks ago
Europe & Middle East Hotel Pipeline: Surprising Trends You Need to Know
Season 9
The hotel development story in Europe and the Middle East tells a very different story from the U.S. — especially when it comes to luxury, constructi…
10 months, 2 weeks ago
How the Bowman Post Foundation Turns Empty Rooms Into Opportunity
Season 9
Every hotel has a few empty rooms each year — but what if those rooms could help someone build a better life?
I spoke with David Bowman, co-founder o…
10 months, 2 weeks ago
993: How Luxury Hotels Win: Cesar Wurm on Reinvention, Experience, and the Power of Connection
Season 9 Episode 993
Luxury hotels operate under constant pressure to deliver — and the leaders who guide them have to stay ahead of the curve.
In this episode, Glenn Hau…
10 months, 2 weeks ago
FNA 194: Trippi-ing Over Ourselves
Season 9
The incredible Christine Trippi returns to Friday Night Audit to join Glenn, Craig and Suzanne for some happy hour cocktails and some laughs to kick …
10 months, 2 weeks ago
992: The Fastest Fix for Hotel Leadership Shortages
Season 9 Episode 992
When hotels lose key leaders, operations can fall apart fast — and that's where Wenzell & Fisher Hospitality Group comes in. In this episode, Glenn H…
10 months, 2 weeks ago