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BONUS! How innovation is redefining the guest experience

Season 9 Published 8 months, 3 weeks ago
Description

For decades I've preached getting closer to guests. Now, #hoteltech can make it so. (yes, Captain Picard reference). I've partnered with my friends at Hotel Business Magazine for a fast paced discussion on how hashtag#hoteliers are using tech not just to enhance the stay — but to understand guest behaviors, increase satisfaction, and unlock new revenue streams.

What a group we've assembled! Dawn Gallagher, President, Hospitality with Crescent Hotels & Resorts; Scott Strickland, Wyndham Hotels & Resorts Chief Commercial Officer; Tristan Gadsby, CEO of Alliants and Kimberly Twiggs AVP Market Development with DIRECTV for Hospitality.

 

I hope you enjoy hearing this special episode available only as an audio podcast

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