Podcast Episodes
Back to Search#46 - Creating Better Help Content with Andrew Sandler, Director of Innovation at Adobe
Episode 46
When Andrew joined Adobe back in November, he faced an interesting design challenge. How do you manage a vast library of help content, spanning tons …
5 years, 10 months ago
#45 - How Alignment Can Speed Up Your Work with Jonathon Hensley of Emerge Interactive
Episode 45
Jonathon Hensley spends a lot of time creating strategies for businesses. So Erin and JH chatted with him about what's changed since COVID-19 and why…
5 years, 11 months ago
#44 - Being Data-Driven vs. Data-Informed with Hannah Shamji, Consumer Psychologist
Episode 44
There's a lot of data out there. Keeping track of Google Analytics, NPS scores, site metrics, usability test results, industry data, and everything e…
5 years, 11 months ago
#43 - UX Benchmarking: Demonstrate Design ROI with Kate Moran of NN/g
Episode 43
UX benchmarking may seem like a lot of work, but Kate Moran is here to show you how to do it effectively. She's VP of Research & Content at Neilsen N…
6 years ago
#42 - 2 for 1: Combining Customer Research & Sales Demos with Jane Portman of UI Breakfast
Episode 42
Sales demos are a great opportunity to get to know your customers. The person on the other end is interested in your product, looking for a solution …
6 years ago
#41 - 10x: User Research for Growth with Aazar Shad of Userpilot
Episode 41
We’ve heard from a lot of designers and user researchers on the show, but we’re always looking for fresh perspectives on how research can help your b…
6 years, 1 month ago
#40 - Dream Stack: ROI-Driving Research Toolsets with Daniel Loewus-Deitch and Leo Smith
Episode 40
With so many research tools on the market, it can be hard to nail down exactly which ones are right for your team. This week on the pod, Erin and JH …
6 years, 1 month ago
#39 - Interviewing Users Every Day for A Year with Jonathan Anderson of Candu
Episode 39
After three failed MVPs, Jonathan Anderson and the team at Candu realized they needed a better strategy for understanding how users interact with the…
6 years, 1 month ago
#38 - Accessibility, User Research, and Inclusive Design with Cat Noone, CEO of Stark
Episode 38
This week on the pod, Erin and JH talk to Cat Noone, CEO of Stark, a suite of tools designed to help teams ship accessible work. They chatted about h…
6 years, 1 month ago
#37 - Using Research to Write Next Level Copy with Joel Klettke of Case Study Buddy
Episode 37
This week on Awkward Silences, Erin and JH chatted with Joel Klettke, who has 6+ years of experience writing killer conversion copy for clients like …
6 years, 2 months ago