Episode 7
Try to think of each user as a new friend, and you want to learn about them. Don’t get nervous — relax! It’s just nice to create the sense that you’re having a conversation with someone. You’re liste…
Published on 6 years, 7 months ago
Episode 6
Algorithms don’t always handle “edge cases” well, and the people who design them can have too broad a definition of edge case—stillbirths, miscarriages, and other life tragedies are actually relative…
Published on 6 years, 8 months ago
Episode 5
If there’s anyone who can link stakeholders to the awesome power of user research, it’s Holly Hester-Reilly.
Holly is a champion of research that is connected to every member of organizations; resear…
Published on 6 years, 8 months ago
Episode 4
This week on the pod, Erin and JH talk to Maggie Crowley, Director of Product Management at Drift, about research as a product manager at a rapidly growing startup. They talk about how to do great re…
Published on 6 years, 8 months ago
Episode 3
Some people think you have to choose between qual and quant research when you start your study. Not Cat Anderson. At AP Intego, she works with a fairly small and scrappy team (just like us!), but tha…
Published on 6 years, 9 months ago
Episode 2
What do you do when your user research session doesn’t go according to plan? It happens all the time, in a lot of ways, for a lot of reasons. Fortunately we have Jaclyn Perrone, Design Director at th…
Published on 6 years, 9 months ago
Episode 1
Listen as JH and Erin wrestle with the biggest question there is: why are we here anyway? We'll dive into what we think the podcast should (and should not) be and pave the way for our first guest.
Published on 6 years, 10 months ago
What's this Awkward Silences podcast all about anyway? As a place to start, it's about embracing the awkward beauty of talking to people to learn and build better stuff. Get a sneak peek and meet our…
Published on 6 years, 10 months ago
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