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#49 - The Magic of Diary Studies with Tony Turner

Episode 49

Looking to add a new research method to your stack? Diary studies are a great way to get to know what your users are thinking in context, plus they c…

5 years, 5 months ago

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#48 - Rising to the Moment: UXR, Diversity, & Inclusion with Randy Duke

Episode 48

This week on the podcast, Erin and JH chatted with Randy Duke, Senior Research & Design Strategist at Cantina. They covered a topic that's on many pe…

5 years, 6 months ago

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#47 - Up and to the Right: How Research Improves Conversion Rates with Jon MacDonald of The Good 📈

Episode 47

We've been more and more curious about how user research can be used by more than just researchers. This week, Erin and JH chatted with Jon MacDonald…

5 years, 6 months ago

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#46 - Creating Better Help Content with Andrew Sandler, Director of Innovation at Adobe

Episode 46

When Andrew joined Adobe back in November, he faced an interesting design challenge. How do you manage a vast library of help content, spanning tons …

5 years, 7 months ago

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#45 - How Alignment Can Speed Up Your Work with Jonathon Hensley of Emerge Interactive

Episode 45

Jonathon Hensley spends a lot of time creating strategies for businesses. So Erin and JH chatted with him about what's changed since COVID-19 and why…

5 years, 8 months ago

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#44 - Being Data-Driven vs. Data-Informed with Hannah Shamji, Consumer Psychologist

Episode 44

There's a lot of data out there. Keeping track of Google Analytics, NPS scores, site metrics, usability test results, industry data, and everything e…

5 years, 8 months ago

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#43 - UX Benchmarking: Demonstrate Design ROI with Kate Moran of NN/g

Episode 43

UX benchmarking may seem like a lot of work, but Kate Moran is here to show you how to do it effectively. She's VP of Research & Content at Neilsen N…

5 years, 9 months ago

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#42 - 2 for 1: Combining Customer Research & Sales Demos with Jane Portman of UI Breakfast

Episode 42

Sales demos are a great opportunity to get to know your customers. The person on the other end is interested in your product, looking for a solution …

5 years, 9 months ago

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#41 - 10x: User Research for Growth with Aazar Shad of Userpilot

Episode 41

We’ve heard from a lot of designers and user researchers on the show, but we’re always looking for fresh perspectives on how research can help your b…

5 years, 9 months ago

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#40 - Dream Stack: ROI-Driving Research Toolsets with Daniel Loewus-Deitch and Leo Smith

Episode 40

With so many research tools on the market, it can be hard to nail down exactly which ones are right for your team. This week on the pod, Erin and JH …

5 years, 10 months ago

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