Podcast Episodes

#56 - 2020, UXR Year In Review

Episode 56

The year is wrapping up and it’s finally time to say bye forever to 2020 👋. The hosts of Awkward Silences, Erin May and JH Forster, took this opportu…

5 years, 5 months ago

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#55 - So You Want to Be In Research Ops? How Roy Olende of Zapier Made The Switch

Episode 55

There is a growing need for research operations.

As more companies embrace the importance of user research and scale their UXR efforts, a dedicated op…

5 years, 6 months ago

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#54 - End-to-End Experience Teams with Danielle Smith of Express Scripts

Episode 54

Understanding your product from start to finish is easier said than done. The same goes for integrating research into every stage of a project. Danie…

5 years, 6 months ago

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#53 - Everything in Context: Anthropology and User Research with Vanessa Whatley

Episode 53

User research and anthropology have more in common that you may realize. Both involve studying the way people interact with their surroundings and ma…

5 years, 6 months ago

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#52 - The Missing Ingredient: How Storytelling Makes User Research More Impactful with Harrison Wheeler of LinkedIn

Episode 52

People are 22% more likely to remember something when it’s presented as a story, rather than a cut and dry fact. So if you’re struggling to get stake…

5 years, 7 months ago

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#51 - Uncharted Territory: AI & User Research with Hana Nagel

Episode 51

AI is becoming a part of everything we do. With voice-activated smart homes, ad targeting algorithms, and increasingly smart cars, AI is more and mor…

5 years, 7 months ago

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#50 - To Manage or Not to Manage? UX Research Careers with Amber Davis, UXR Director at Audible

Episode 50

It's time to take the next step in your research career, but is management right for you?

Erin & JH chatted with Amber Davis, UXR Director at Audible…

5 years, 8 months ago

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#49 - The Magic of Diary Studies with Tony Turner

Episode 49

Looking to add a new research method to your stack? Diary studies are a great way to get to know what your users are thinking in context, plus they c…

5 years, 8 months ago

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#48 - Rising to the Moment: UXR, Diversity, & Inclusion with Randy Duke

Episode 48

This week on the podcast, Erin and JH chatted with Randy Duke, Senior Research & Design Strategist at Cantina. They covered a topic that's on many pe…

5 years, 9 months ago

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#47 - Up and to the Right: How Research Improves Conversion Rates with Jon MacDonald of The Good 📈

Episode 47

We've been more and more curious about how user research can be used by more than just researchers. This week, Erin and JH chatted with Jon MacDonald…

5 years, 10 months ago

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