Podcast Episodes
Back to Search#69 - Thinking Styles and "Average" Users with Indi Young
Episode 69
Indi Young has been researching people (not users), coaching, writing, and teaching about inclusive product strategy for over 25 years. Earlier this …
4 years, 8 months ago
#68 - Actionable Generative Research with Lucy Denton of Dovetail
Episode 90
Shortly after Lucy Denton joined Dovetail as Product Design Lead, she was tasked with running a large-scale opportunity research project—and then mak…
4 years, 9 months ago
#67 - Growing a UX Research Startup with Basel Fakhoury of User Interviews and Benjamin Humphrey of Dovetail
Episode 87
In this special episode, two UXR CEOs geek out about their work, the challenges of building tools for user researchers, and the future of UX research…
4 years, 9 months ago
#66 - Agile Research Ops with Joey Encarnacion of Slack
Episode 86
How do you measure success in a still-evolving field?
Joey Encarnacion has been working in research ops since 2017. He joined Erin and JH on the pod …
4 years, 10 months ago
#65 - The Best of Awkward Silences (So Far)
Episode 65
To celebrate our launch on Product Hunt, we're taking some time to reflect on what Awkward Silences is all about.
Guests featured in this episode, in…
4 years, 10 months ago
#64 - Civic Tech with Cyd Harrell
Episode 64
Whether you’re paying a parking ticket or getting a divorce, chances are high that you’ll go through some (if not all) of that process online. Chance…
4 years, 10 months ago
#63 - Information Architecture in UX with Page Laubheimer of NN/g
Episode 63
Information architecture is everywhere. Page Laubheimer, Senior User Experience Specialist at Nielsen Norman Group, joins our hosts to shed some ligh…
4 years, 10 months ago
#62 - The State of User Research with Katryna Balboni
Episode 62
Our third annual State of User Research survey gathered insights from 525 people who do research around the world. Katryna Balboni, our Content Direc…
4 years, 11 months ago
#61 - The Role of Research in CX Transformation with Kim Salazar of Nielsen Norman Group
Episode 61
Is your company truly customer-centric? Are your systems actually helping you create better experiences for your customers?
Last week, Kim Salazar, Se…
4 years, 11 months ago
#60 - Discovery Research and Interview Skills with Maria Rosala of Nielsen Norman Group
Episode 60
Are your research discoveries really discoveries? Or are you collecting validation for your own assumptions?
That’s just one of the big questions Mari…
5 years ago