Podcast Episodes
Back to Search#66 - Agile Research Ops with Joey Encarnacion of Slack
Episode 86
How do you measure success in a still-evolving field?
Joey Encarnacion has been working in research ops since 2017. He joined Erin and JH on the pod …
5 years, 1 month ago
#65 - The Best of Awkward Silences (So Far)
Episode 65
To celebrate our launch on Product Hunt, we're taking some time to reflect on what Awkward Silences is all about.
Guests featured in this episode, in…
5 years, 1 month ago
#64 - Civic Tech with Cyd Harrell
Episode 64
Whether you’re paying a parking ticket or getting a divorce, chances are high that you’ll go through some (if not all) of that process online. Chance…
5 years, 1 month ago
#63 - Information Architecture in UX with Page Laubheimer of NN/g
Episode 63
Information architecture is everywhere. Page Laubheimer, Senior User Experience Specialist at Nielsen Norman Group, joins our hosts to shed some ligh…
5 years, 2 months ago
#62 - The State of User Research with Katryna Balboni
Episode 62
Our third annual State of User Research survey gathered insights from 525 people who do research around the world. Katryna Balboni, our Content Direc…
5 years, 2 months ago
#61 - The Role of Research in CX Transformation with Kim Salazar of Nielsen Norman Group
Episode 61
Is your company truly customer-centric? Are your systems actually helping you create better experiences for your customers?
Last week, Kim Salazar, Se…
5 years, 3 months ago
#60 - Discovery Research and Interview Skills with Maria Rosala of Nielsen Norman Group
Episode 60
Are your research discoveries really discoveries? Or are you collecting validation for your own assumptions?
That’s just one of the big questions Mari…
5 years, 3 months ago
#59 - Ethical Hacking, Information Security, and UX with Ted Harrington of ISE
Episode 59
Building great products is hard. Building great, secure, products is even harder. This week on Awkward Silences, we talked to Ted Harrington about th…
5 years, 4 months ago
#58 - The Lone UXR: Being a UX Research Team of One with Izzy Nichols
Episode 58
Being a research team of one isn’t easy. When you’re the only researcher at a company, you have to do every type of research, recruiting, planning, a…
5 years, 4 months ago
#57 - Research Amid Sudden Change: Working on Google Classroom During COVID with Amanda Rosenburg
Episode 57
In March 2020, Google Classroom’s user base grew from 30 million to hundreds of millions almost overnight.
As schools closed, teachers needed new ways…
5 years, 5 months ago