Podcast Episodes

The Future of Service – How Reviews & Mobile Options Are Reshaping Dealer Success | Kim Saylor, Senior Director of Product Marketing at CDK Global

Today I’m joined by Kim Saylor, Senior Director of Product Marketing at CDK Global.

We break down why younger customers choose service providers based on online reviews, how AI is reducing wait time…

Published on 1 week, 4 days ago

Robb on December Predictions, Scroggins on Developing Service Talent | Daily Dealer Live

Today's show features:

Jeremy Robb, Chief Economist at Cox Automotive

Derek Scroggins, Parts and Service Director at Pilson Automotive and Power Sports

This episode is brought to you by:

Cars.c…

Published on 1 week, 5 days ago

Brink on Growing A Multi-State Group, Bennett on Leadership Development | Daily Dealer Live

Today's show features:

Nolan Brink, Multi-Store General Manager at Jim Shorkey Auto Group

Matt Bennett, VP of Graduate and Professional Studies at Northwood University

This episode is brought to …

Published on 2 weeks, 1 day ago

From Corporate to Rural Dealer: What It Takes to Win Today in Every Market | Michael Handwerger, President & Dealer Principal at Alpha One Automotive

Today I’m joined by President & Dealer Principal at Alpha One Automotive.

We break down his jump from a corporate career into dealership ownership, and why social media became one of his strongest t…

Published on 2 weeks, 2 days ago

Thanksgiving Special – Marks, Khazravan, Mace on Dealership Gratitude | Daily Dealer Live

Today's show features:

Dave Marks, CEO/Founder DSM Auto Family

Aladdin Khazravan, Founder of Dealer Cards

Catherine York Mace, Manager at Vann York Auto Group

This episode is brought to you by: …

Published on 2 weeks, 3 days ago

The Hidden Leak in Service: How Data is Exposing The Customer Retention Crisis and How to Fix it

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market.

Published on 2 weeks, 4 days ago

Barbosa on End of Sale, Steinberg on Data Silos, Woolsey on Dealership Security | Daily Dealer Live

Today's show features:

Eric Barbosa, VP of Variable Operations at Cavender Auto Group

David Steinberg, CEO/Founder of Foureyes



Robert Woolsey, Director of Corporate Security at Swickard Group

Published on 2 weeks, 5 days ago

Fixed Ops Friday with David Rogers, and Kevin Stuckey | Daily Dealer Live

Today's show features:

David Rogers, Fixed Operations Director at Piazza Auto Group

Kevin Stuckey, Platform Director - Fixed Operations at Parkway Family Auto Group

This episode is brought to you…

Published on 3 weeks, 1 day ago

The 10-Year Buyout Playbook – Inside the Unicorn-Driven Dealership Model That’s Disrupting Auto Retail | Jim Keffer, CEO of Keffer Auto Group

Today I’m joined by Jim Keffer, CEO of Keffer Auto Group.

We break down his radical 10-year buyout model, why he hunts “unicorn” operators instead of centralizing, and how underperforming rooftops b…

Published on 3 weeks, 2 days ago

Terrell on QB to GM, Daly/Chodor on NADA, Scott on Content Creation | Daily Dealer Live

Today's show features:

Zach Terrell, General Manager at Zeigler Auto Group

Devin Daly, Co-founder & CEO of Impel

Ben Chodor, CEO of CallRevu

Gray Scott, Former VP of Marketing of Ultimate Toys, …

Published on 3 weeks, 3 days ago