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Transforming Service into Status - Helen Smith and Eugenio Pirri, Dorchester Collection
In this episode, Dorchester Collection joint CEOs Helen Smith and Eugenio Pirri share heartwarming stories that illustrate the power of exceptional h…
2 years, 1 month ago
The "Golden Thread" Is Our Key to Stewarding Legendary Hotels - Helen Smith and Eugenio Pirri, Dorchester Collection
In this episode, Helen Smith and Eugenio Pirri, joint CEOs of Dorchester Collection, share their unique approach to balancing the individuality of le…
2 years, 1 month ago
Our Secrets to Effective Co-Leadership - Helen Smith and Eugenio Pirri, Dorchester Collection
In this episode, Helen Smith and Eugenio Pirri, joint CEOs of Dorchester Collection, share their experiences and insights on co-leading a luxury hote…
2 years, 1 month ago
Grand Hotel: Lessons From America's Summer Place For Us All - David Jurcak, Grand Hotel
In this episode, David Jurcak, President of the iconic Grand Hotel on Michigan's Mackinac Island, shares insights into leadership, hospitality, and c…
2 years, 1 month ago
From Elevator Operator to World-Class Concierge: My Story - Richard Lee, InterContinental Mark Hopkins [San Francisco Sundays]
In this episode, Richard "Ric" Lee, the concierge at the Intercontinental Mark Hopkins in San Francisco, shares his career journey in hospitality and…
2 years, 1 month ago
How We’re Finding Meaning In Hospitality Beyond The Accolades - Katina and Kyle Connaughton, SingleThread
This is part of our series on SingleThread. Listen to episode 1 here and episode 2 here.
In this episode, Katina and Kyle Connaughton, founders, owner…
2 years, 1 month ago
The SingleThread Story - Katina and Kyle Connaughton, SingleThread
This is part of our series on SingleThread. Listen to episode 1 here.
In this episode, Katina and Kyle Connaughton, founders, owners, and leaders of S…
2 years, 1 month ago
A Hospitality Love Story: How the Industry's Most Successful Couple Fell in Love with Hospitality (and Each Other) - Katina and Kyle Connaughton, SingleThread
In this episode, Katina and Kyle Connaughton, founders, owners, and leaders of SingleThread, share their journey and insights that have shaped them i…
2 years, 1 month ago
![How Centralizing Revenue Management Enables The Next Wave of Innovation - Dax Cross, Revenue Analytics [Sponsor Bonus]](https://storage.buzzsprout.com/w2sc13oqasz85vdu0imvd2vna9qr?.jpg)
How Centralizing Revenue Management Enables The Next Wave of Innovation - Dax Cross, Revenue Analytics [Sponsor Bonus]
In this special sponsored episode, Dax Cross, CEO of Revenue Analytics, shares insights into the evolution of revenue management in hospitality.
[00:2…2 years, 1 month ago
Why Thinking Like a Chief Commercial Officer Is Fun (and Profitable) - Kristie Goshow, KSL Resorts
In this episode, Kristie Goshow, Chief Commercial Officer at KSL Resorts, shares insights on the evolving role of the Chief Commercial Officer in the…
2 years, 1 month ago