Podcast Episodes
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Secrets to a 4% Employee Turnover Rate: Here's How We Earned Inc. 500 Best Places to Work Recognition - Lisa Karvellas, Cedar Lakes Estate
In this episode, Lisa Karvellas, co-owner of Cedar Lakes Estate, shares insights on how she and her sister transformed a former summer camp into a hi…
2 years, 2 months ago
How We Created "Summer Camp" for Spotify, Unforgettable Weddings & More - Lisa Karvellas, Cedar Lakes Estate
In this episode, Lisa Karvellas, co-owner of Cedar Lakes Estate, shares how she and her sister transformed a 1920s summer camp into a world-class des…
2 years, 2 months ago
The Keys to Guest Experience and Technology in Luxury Hospitality - Dino Michael, Hilton
In this episode, Dino Michael, Hilton's Global Category Head of Luxury Brands, shares insights into how Hilton balances technology and human interact…
2 years, 2 months ago
More Than A "Stepping Stone": How My Journey To Leading Hilton's Luxury Brands Showed Me Hospitality is the Ultimate Career Choice - Dino Michael, Hilton
In this episode, Dino Michael, Global Category Head of Luxury Brands at Hilton, shares his inspiring journey from being a server at Planet Hollywood …
2 years, 2 months ago
Lessons in Hospitality From My Family, For My Family - Reg Smith
In this episode, Reg Smith, part of a family that has defined the hospitality experience in northern Michigan through their hotels and restaurants, s…
2 years, 2 months ago
What It Takes To Recruit & Retain Top Executive Talent in Hospitality (And Become That Talent) - Sean Tribull, Venari Partners
In this episode, Sean Tribull, Practice Lead for Leisure and Hospitality at Venari Partners, shares his journey in hospitality, insights on leadershi…
2 years, 2 months ago
The Magic of our "Golden Profiles" - Helen Smith and Eugenio Pirri, Dorchester Collection
In this episode, Helen Smith and Eugenio Pirri, joint CEOs of Dorchester Collection, share insights into what they call their "Golden Profiles" and h…
2 years, 2 months ago
Transforming Service into Status - Helen Smith and Eugenio Pirri, Dorchester Collection
In this episode, Dorchester Collection joint CEOs Helen Smith and Eugenio Pirri share heartwarming stories that illustrate the power of exceptional h…
2 years, 2 months ago
The "Golden Thread" Is Our Key to Stewarding Legendary Hotels - Helen Smith and Eugenio Pirri, Dorchester Collection
In this episode, Helen Smith and Eugenio Pirri, joint CEOs of Dorchester Collection, share their unique approach to balancing the individuality of le…
2 years, 2 months ago
Our Secrets to Effective Co-Leadership - Helen Smith and Eugenio Pirri, Dorchester Collection
In this episode, Helen Smith and Eugenio Pirri, joint CEOs of Dorchester Collection, share their experiences and insights on co-leading a luxury hote…
2 years, 2 months ago