Podcast Episodes

The Future of Guest Experience - Eva Klausner, Numa

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares her thoughts on the future of guest experience.

This episode is hosted by …

1 year, 4 months ago

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The Business of Better Sleep: Hilton's Wellness Leader Shares Her Strategies

Today is World Sleep Day, and we're diving deep into the business and science of sleep and wellness by re-broadcasting a special event hertelier co-f…

1 year, 4 months ago

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How Any Hotelier Can Start Innovating Today (Even in a Traditional Hotel) - Eva Klausner, Numa

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how any hotelier can think about innovation -- wherever they are working.…

1 year, 4 months ago

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Unlocking Revenue Growth: How Technology Enhances F&B Operations - Christine Lising, Shiji [Sponsor Bonus]

In this sponsored episode, Christine Lising, Director of the Solutions Engineering Team at Shiji, shares practical insights on leveraging technology …

1 year, 4 months ago

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Thriving Through Challenges: Resilience in Hospitality Leadership - Eva Klausner, Numa

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how she and her company pushed through tough times to succeed.

This episod…

1 year, 4 months ago

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How We Make Every Employee Care About the Guest Experience - Eva Klausner, Numa

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how Numa creates and sustains a truly guest-focused culture.

This episode …

1 year, 4 months ago

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How Numa Blends Bots and Humans Seamlessly to Delight Guests - Eva Klausner, Numa

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how Numa uses chatbots to delight their guests.

This episode is hosted by …

1 year, 4 months ago

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No Receptionist, No Problem: How Numa is Thriving with a Digital-First Guest Experience - Eva Klausner, Numa

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how Numa reimagined hospitality by eliminating the traditional front desk…

1 year, 4 months ago

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How I Became the #1 Influencer in Hospitality - Josiah Mackenzie

Josiah Mackenzie shares what he's learned about influence in hospitality and beyond.

A few more resources:

If you're new to Hospitality Daily, start …

1 year, 4 months ago

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Recharging Through Adventure: A Hospitality Insider’s Approach - Abdul Baaghil

In this episode, Abdul Baaghil, co-founder of Harvest Cotton Tail, shares what he's learned about recharging.

A few more resources:

If you're new to…

1 year, 5 months ago

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